Customer Service Training Material

Customer Service Skills Training Module

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MMM Training Solutions

Through our Customer Service Training Module, your participants can develop their customer service skills. This module addresses the importance of customer satisfaction, customer handling skills, and ways to deal with difficult customers.The knowledge of these customer service skills helps in their interactions with both internal customers and external customers.



$225 USD: 225

INR 15000 INR: 15000

Customer satisfaction is vital for continuous business success. Managing a customer relationship requires that professionals interfacing with the clients need to have a proactive approach – to not only understand the current needs of the customer but to also have an awareness of the difficulties that could arise.

Customer handling skills need to permeate every aspect of your company: how your people deal with external and internal customers; how colleagues treat each other and the business; how everyone -from the least senior employee to the most - interacts with your clients.

Our Customer Service Training Module is widely used in corporate training and is developed by our expert trainers who have extensive experience in conducting customer service training in both local as well as international organizations.Our customer service skills training materials is one of our most sought after Soft Skills Training courseware. We also offer specialized call center customer service training material.

MMM Training Solutions

$225 USD: 225

INR 15000 INR: 15000

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CC Avenue - The safer, easier way to pay online!
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