The training programs of MMM Training Solutions encompass a wide range of skills that are an integral and necessary part of everyday business.Read More
Over these 10 years we have done work with numerous industries. For your easy reference, we have segregated the programs according to the various industries.Read More
Use our training material and watch your career as a soft skills trainer skyrocket! Our soft skills training programs are 80% activities and 20% content.Read More
"Always give people more than what they expect to get" – Nelson Boswell.
Teaching this mind-set goes a long way in being customer-centric employees. The customer service training programs conducted by MMM Training Solutions ensures this shift in mind-set.
The article shows how a Corporate Training Provider worked with a Fortune 500 company and executed a Customer Service Intervention that aided the Company reap long-term profits. The client faced the task that their customer dissatisfaction scores were exponentially growing. After the training program, there was a marked development of more than 20% in customer service skills resulting in higher levels of customer satisfaction.
"The more elaborate our means of communication, the less we communicate" – Joseph Priestly.
Communication Skills Training gives employees the capability to fruitfully function in the responsibilities of their job but also flourish amongst their peers.
Communications Skills training programs are aimed to give managers the resources essential to help improve the transmission of data amongst their teams and mature overall Communication Company wide.
Customer Service Training – Is it Effective?
We have presentations of 18 soft skills programs that we conduct at MMM Training Solutions that you can download for free. These presentations will help you to understand our experience and quality in the area of soft skills training...Read More
"When you educate a man, you liberate a man." – Dr. Benjamin Carson.
Dr. Carson, a distinguished man of science and healing, the Director of the Pediatric Neurosurgery Division at the John Hopkins Hospital in Baltimore, talks about political correctness and how it can muzzle an entire nation. What is the point of an education if we do not voice our opinions on important issues?