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Cross Cultural Training

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In today's globalized business world, our Cross Cultural Training, BPO Training and Cultural Sensitivity Training programs have been helping organizations in raising cultural awareness and tolerance of the intricate differences in culture.

Business across borders is more the norm today than the exception, and has created an increased need for Cross Cultural Training. Organizations have realized that in order to succeed, they have to be equipped with the knowledge of how cultural differences of consumers affect the mode of operation and business.Cultural sensitivity is of vital importance, as application of such knowledge can greatly contribute to the success of an organization.

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Cross cultural training

The Cross Cultural Training and Diversity Training Program conducted by MMM Training Solutions focus on the following areas:

  • Business culture
  • Intercultural communication etiquette
  • History
  • Political system
  • Cuisine
  • Transportation
  • Sport and entertainment
  • Cross cultural communication protocols
  • Phrases and mannerisms typical to the culture
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So whether your employees deal with international clients over telephone, teleconferences, or face-to-face - you can be rest assured that, after attending our Cross Cultural Training, they will be able to create a lasting impression in the minds of the clients - both internal and external.

Great emphasis is laid on cultural sensitivity in our Business Writing Skills Training and Email Etiquette Training programs as awareness of various styles that the audiences use is critical to enhancing comprehendibility.

Workshop OutlineSession PlanModule Demo