E-mail etiquette training focuses on helping participants understand the best global practices of writing e-mails while avoiding errors that can create a negative impression on the reader.
The Email Etiquette Training and Communication Skills Training conducted by Momentum Training Solutions teaches the established rules for effective business writing and business email etiquette.
With communication being largely via email, it is imperative that each company establishes specific business email writing protocols. The general rules of how to write a business email are well established; so, adherence to it can greatly enhance the effectiveness of communication without too much effort. Hence, Email Etiquette Training plays an important part in our Managerial Training programs.
Many companies send email replies late or not at all, or send replies that do not actually answer the questions asked. If your employees have the skills for writing business emails that are professional, it will contribute greatly to giving you the competitive edge. Moreover, by educating employees as to what can and cannot be said in an email, you can protect your company from irate customers and awkward liability issues.
Read moreEffective business email writing has been proven to have a direct impact on productivity. A Pitney Bowes study concluded that the average office worker on a daily basis sends and receives: 36 email messages; 52 phone messages; 36 pieces of old-fashioned regular mail; 14 faxes; and eight pager messages. Many of these forms of communication were not even available a few years ago. Technology is progressing so fast that it takes all we can do to keep up with the latest gadgets.
By requiring employees to use appropriate, businesslike language in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization's e-mail and Internet copy in the process.
- Excerpt from 'Writing Effective E-mail', by Nancy Flynn and Tom Flynn.
Below are listed some of the important components of the Email Writing Program conducted by Momentum Training Solutions:
The objective of this program will be for the participants to understand that,
“My effectiveness and productivity will be dramatically enhanced if I improve my communication skills.”
This program will give the participants two core learnings:
Business Writing
Greeting |
Enclosures |
Closing |
CC & BCC |
Subject Line |
Screen Appearance |
Spacing |
Font |
Replying |
Signature |
Our recommendation is for 8 hours of training.
Momentum Training Solutions also conducts training programs in Soft Skills Training that has proved to be extremely beneficial to corporate employees.
The training programs of Momentum Training Solutions encompass a wide range of skills that are an integral and necessary part of everyday business.
Read MoreOver these 10 years we have done work with numerous industries. For your easy reference, we have segregated the programs according to the various industries.
Read MoreUse our training material and watch your career as a soft skills trainer skyrocket! Our soft skills training programs are 80% activities and 20% content.
Read MoreMomentum Training Solutions determines the topics for our free articles based on the courses that we feel has the highest demand at this time.
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