Treating Your Customers Like Kings Starts With The Mindset!
By Vikas Vinayachandran How many times have you heard stories of customer advisors who try to superimpose their ideas without considering the customer’s choice?
By Vikas Vinayachandran How many times have you heard stories of customer advisors who try to superimpose their ideas without considering the customer’s choice?
The perception of most people is that ‘Meetings are a sheer waste of time.’ This is the case when it is unstructured and not
In a genre where businesses are led not only through competitive wars but by cooperative approaches as well, companies are digging out ways for
Presentations, done right, could be mesmerizing! And I don’t mean that as an overstatement. I’ve sat in on a few presentations, even in business
Hey there, have you heard of the link between performance appraisals and organizational success? It’s all about building a strong organizational culture that fosters
I have been lucky to have the experience of working closely with a few HR professionals in my career – sharing space with HR
Walt Disney needs no introduction. The famous founder of Mickey Mouse and co-founder of Walt Disney Productions was an influential thinker during his time.
On December 1, 1955, when a White person got into the bus, Rosa Parks, a 42 year old Black woman refused to give up
The morning of June 12th 2010 started off uneventfully. I had not seen my dad for over a month and I waited in anticipation
Our two year old daughter loves the pastries at the newly opened pastry shop. Their pastries were beyond doubt, the best and the customer service was