CategoriesCommunication SkillsLeadership Skills

Business Communication Requires Tact – A Story

I trust that my readers have been able to understand the concept of Emotional Intelligence through the stories I brought forward in my previous blogs. For a few weeks from now, I shall be focusing upon communication, the backbone of all successful relationships – be it personal or professional. The focus of Momentum Training Solutions has been to improve business…

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CategoriesCommunication SkillsLeadership SkillsSoft Skills

The Art Of Listening

Here is a witty story on an important aspect of communication – effective listening. In a small town, a police officer curbed a speeding motorist. After pulling over to the side, the man began, “Officer, I can explain…” “Quiet!” replied the police officer hastily, “I’m taking you in for speeding within residential limits”. The man protested, “But officer,…

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CategoriesCommunication SkillsLeadership SkillsSoft Skills

Business Communication: Effective Questioning

Here is a well-known anecdote that reinstates the importance of effective questioning in verbal communication: Two young men were walking home after having attended a religious service by a renowned priest. One man said to the other, “I wonder whether it would be alright to smoke while praying.” The other replied, “Why don’t you ask the priest?” The…

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