The morning of June 12th 2010 started off uneventfully. I had not seen my dad for over a month and I waited in anticipation as I wanted to share some really exciting things with him. The day was not going fast enough for me. Suddenly the quiet was interrupted by the harsh ring of the…
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CategoriesLeadership Skills
Customer Service – Going the extra mile
Our two year old daughter loves the pastries at the newly opened pastry shop. Their pastries were beyond doubt, the best and the customer service was remarkably good; kind service staff, with that endless, beaming smile and the smell of freshly baked bread as soon as you enter the doorway. I’d walk a mile just to taste…
Read MoreFollow Your Heart
Former President A P J Abdul Kalam gave a regaling talk to an enthralled audience at a “Times Avenues” event on career options recently. [Kalam Tell Students To Follow Their Heart, Times of India – June 23rd, 2009] Speaking in his typical anecdotal manner, Kalam doled out advice on issues ranging from current prospects for…
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