Sandra stood up one more time and pat came the reply… this time louder than before, she was correct as always. “Oh Sandra… Oh Sandra, not again”, I groaned to myself. The trainer in me could not allow this to happen. Sandra was a participant in a customer service training session. She was a very intelligent and extremely confident…
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CategoriesLeadership Skills
Integrity – The Stronghold of Successful Living
As a Soft Skills Trainer and Executive Coach, I believe that training would be starkly incomplete without touching upon the importance of Integrity in one’s life. It is the foremost value essential to success in all that we undertake. The essence of integrity is beautifully summed up in the quote by Don Galer, “Integrity is what we do, what we…
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Leadership – Asking the tough questions
Being a leadership coach I often have the privilege to be in the presence of future leaders. There is one question that I ask in every session, “Who is the leader that you emulate?” I get answers like, Gandhi, Martin Luther King, Nelson Mandela and disappointingly………… Hitler. It happens session after session. Regardless of how…
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