Vanessa is a transformational behavioral L & D specialist with progressive years of experience in facilitation, coaching and transforming individuals and professionals across various industries, both here in India and New Zealand.
After attaining a degree in Arts through the Mumbai University; majoring in Psychology and History, she did her Post Graduate Diploma course in Travel and Tourism through Sophia College.
Vanessa brings over 12 and half years of training experience to the programs she conducts. Her expertise lies in Leadership Development, Soft Skills and Customer Service, Employee Engagement and Collaboration, Process and Systems, Presentation skills, Accent Neutralization, Interpersonal skills as well as Professional Effectiveness.
| Training Program | Clients | Type of Audience |
|---|---|---|
|
Leadership & Managerial Training |
|
Junior to Senior Level Management |
| Emotional Intelligence |
|
Middle Level Management |
|
Assertive Communication, Business Communication |
|
Junior to Middle Level Management |
| Customer Centricity / Customer Service |
|
>Middle Level Management |
| Conflict Management |
|
Junior Level |
| Presentation Skills, Telephone Etiquette & Effective Business Writing |
|
Students, Junior to Middle Level Management |
| Interpersonal Skills & Personal Effectiveness |
|
Junior to Middle Level Management |
| Vision Building and Employee Engagement |
|
Junior to Middle Level Management |
| Team Building and Collaboration |
|
Junior to Middle Level Management |
| Outbound Training |
|
Junior Level |
| Accent Neutralization and Voice and Accent Training |
|
Junior Level |
| English Language Skills |
|
Junior Level |
| Coaching and Mentoring |
|
Middle Level Management |
Certifications:
- Dale Carnegie & Associates, Inc.: Licensed in Leadership Training for Managers (2016)
- Dale Carnegie & Associates, Inc.: Licensed in Dale Carnegie Course (2016)
- Certificate in Instructional Design: CAMI certification (Carlton Advanced Management Institute through Middle Earth HR)
