Interviewing Skills Training

Interviewing Skills Training

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Interviewing Skills Training

Interviewing Skills Training

What is Interviewing Skills Training?

Interviewing Skills Training focuses on the skills required to conduct engaging interviews that include effective questions. This will allow a hiring manager or interviewer to ensure the best practices are followed to hire the right candidates with the applicable skills, behaviour and mind-set. This will ensure the candidate fits in perfectly with the job-role and culture of the team and organization.

The Interviewing Skills Training program, that is a key part of soft skills conducted by MMM Training Solutions for business managers successfully answers the question, "How to interview?" In the current job scenario things have become extremely competitive. As an organizational representative, how can human resource specialists pick the most appropriate candidate for a job? Another way of putting forth this is: what are the interview skills that interviewers require to develop in hiring the right candidates? We recognize that this is not as easy as it seems. Our Interviewing Skills program aids employees to increase their skills in hiring the right candidate with the use of new and advanced interviewing tips.

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Interview Training

The key focus areas that are covered in the Interviewing Skills Training for Managers conducted by MMM Training Solutions are:

  • Interviewing to Elicit the Core Competencies of the Candidate:
    • Progressive Stages of an Interview
        • Preparing for an interview
        • Opening an interview
        • Building rapport
        • Gathering information
        • Giving information
        • Closing an interview
        • Post-interview work
  • Probing with the Effective Use of Questions
    • Types of Questions
          • Open-ended questions
          • Close-ended questions
          • Factual Questions
          • Questions about Opinions and Feelings
    • Imaginative Questions
  • Exploratory Questions
  • Acceptable and Unacceptable Questions
  • Key Areas of Interviewing
    • Having the right body language while interviewing
    • Reading the body language of the interviewee
    • Having the appropriate tone while interviewing
    • Importance of listening skills while interviewing
  • Managing bias in handling interviews

Interviewing Skills for Interviewers:

The methodology of conducting an interview is important but just as important is the skills of the interviewer to connect with the interviewee. The top 3 skills that are essential to establish this connect are:

  • Effective listening skills  -  The ability to actively listen helps the interviewer to establish rapport at a rapid pace. Our communication skills training enables one to develop the capability to listen beyond what is being said.
  • Being emotionally intelligent - Understanding the emotions of the interviewee helps the interviewer to display empathy. In our emotional intelligence training we use various techniques, which help the interviewer to enhance his/her emotional intelligence.
  • Asking effective questions - Asking questions is the most important skills of an interviewer. However, the way these questions are phrased critically determines the efficacy of the answers received. Chris Smith and Chris Stephenson, in their blog on hiring winners have some wonderful examples of how the effectiveness of simple questions can be dramatically enhanced by rewording it.

Interviewing Skills Training for Managers conducted by MMM Training Solutions has great feedback from the participants because we systematically address each one of the 3 areas mentioned above. We also conduct mock interviews in the training room which are video-graphed, that depict all the various characteristics of an effective interview. These videos are shared with the participants. They create great learning and become a ready reckoner guide for the future.

Organizations whose employees have attended our Interviewing Skills Training for Managers have listed the below observations:

1.Reduction in time spent of interviews
2.Being able to articulate questions that elicit core competencies
3.Lower number of candidates quitting in the first 3 months
4.Interviewers finding the interview process to be less tedious
5.Conducting more professional interviews

Interviewing Skills Outline

Training Topics:

  • Interviewing to Elicit Core Competencies:
    • Progressive Stages of an Interview
        • Preparing for an interview
        • Opening an interview
        • Building rapport
        • Gathering information
        • Giving information
        • Closing an interview
        • Post-interview work
    • Probing Skills
        • Effective use of questions
        • Types of Questioning
        • Open-ended questions
        • Close-ended questions
        • Factual Questions
        • Questions about Opinions and Feelings
        • Imaginative Questions
        • Exploratory Questions
        • Acceptable and Unacceptable Questions
    • Questioning Technique
        • S – Situation
        • P – Perception
        • I – Intervention
        • L – Learning
    • Key Areas of Interviewing
        • Having the right body language while interviewing
        • Reading the body language of the interviewee
        • Having the appropriate tone while interviewing
        • Importance of listening skills while interviewing
        • Managing bias in handling interviews
  • Interview Simulations with Feedback

Training Hours:

The duration of the training program will be 8 hours.