Our BPO Training and ITES Training Programs focuses on a wide array of skills required to function productively in the present Indian environment of flourishing BPO companies and IT Enabled Services.
With the growth of the BPO and ITES sector in India, there has been a steep rise in the demands for training at the foundation and managerial levels. We recommend that BPO/ITES training in India be outsourced as the skills required, such as Language Training, Accent Neutralization, Customer Service and Cultural Orientation, are of a highly specialized nature and require experienced professionals to facilitate these sessions. If not handled in the right fashion the results could be detrimental to the professional growth of the trainee and the organization.
MMM Training Solutions uses its extensive experience of working in and interacting with BPO/ITES organizations both in India and abroad. This experience has been translated into our training programs which combine experiential learning with theoretical concepts in order to enable trainees to enjoy their ‘learning journey’.Read more
The BPO training and ITES training program conducted by MMM Training Solutions primarily cover the following areas:
Below are a few BPO/ITES organizations for whom we have conducted training:
The objective of this training program will be to help participants understand and use a neutral English accent that can be easily understood by people from various cultures across the globe. The methodology will include a combination of presentations, activities, assignments, evaluations, practice and feedback.
Our recommendation is for 40 hours of training
The training programs of MMM Training Solutions encompass a wide range of skills that are an integral and necessary part of everyday business.Read More
Over these 10 years we have done work with numerous industries. For your easy reference, we have segregated the programs according to the various industries.Read More
Use our training material and watch your career as a soft skills trainer skyrocket! Our soft skills training programs are 80% activities and 20% content.Read More
Leaders are everywhere around us, and in many ways they are heroes. They may not be able to move faster than a speeding bullet or lift trucks with one arm, but they do change the world. They make a difference, they influence lives and they create history. They operate in every medium of human life - business,
The word “interview” makes many jittery. Often, it conjures up images of grim-faced adults in paneled rooms waiting to extract information to be used in favor of, or against those they interview.
Allow me to carry you through this scenario. An automobile showroom had placed an ad in the papers seeking
We have presentations of 18 soft skills programs that we conduct at MMM Training Solutions that you can download for free. These presentations will help you to understand our experience and quality in the area of soft skills training...Read More
"When you educate a man, you liberate a man." – Dr. Benjamin Carson.
Dr. Carson, a distinguished man of science and healing, the Director of the Pediatric Neurosurgery Division at the John Hopkins Hospital in Baltimore, talks about political correctness and how it can muzzle an entire nation. What is the point of an education if we do not voice our opinions on important issues?