CategoriesLeadership SkillsSoft Skills

The ‘Y’ in HAPPYNESS

In the movie ‘Pursuit of Happyness’ one of the characters wrote the word ‘Happiness’ on the wall but spelt it as ‘Happyness’. When questioned about using Y instead of I, he said that there should be no ‘I’ in Happyness there only should a ‘Y’. It took me a while to get the deeper meaning…

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CategoriesCommunication SkillsLeadership SkillsSoft SkillsTeam building skills

Leadership… Pointing the way.

Sandra stood up one more time and pat came the reply… this time louder than before, she was correct as always.  “Oh Sandra… Oh Sandra, not again”, I groaned to myself. The trainer in me could not allow this to happen. Sandra was a participant in a customer service training session. She was a very intelligent and extremely confident…

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