Online Soft Skills Training

Online Soft Skills Training Topics Overview:

Having conducted Virtual Learning sessions for over 8 years to global audiences, we have arrived at two models of Learning Engagement for virtual workshops to ensure higher effectiveness.

Model One: 1.5 – 2hr Virtual sessions
- Onus is on the learner to implement in the workplace
- Two to three sessions can be conducted in a day by Momentum Training Solutions

Model Two: 1.5 hr group training session + three 1hr group coaching sessions (smaller groups)
- Onus is on practicing implementation of learning in real-time situations
- Maximum 15 participants
- All 15 participants attend the first group training session
- They are subsequently split into three groups of five participants each who will attend 1hr group coaching sessions to practice skills learnt in the large group session

Example:
- 10-11.30am – Group Training session
- 12-1pm – Group coaching session
- 2-3pm – Group coaching session
- 3.30-4.30pm – Group coaching session

The table below has a split of the key skills covered in each topic and the recommended engagement model.

All soft skills online courses can be conducted with both models. However, we have indicated a recommended model in the table (below) to balance cost with effectiveness of training.

Program	Skills	Key Topics Covered	Recommended Engagement Model	Duration
Stepping into Management	Management skills for new managers	Mind-set of a Manager Prioritizing Work Stages of Team Building	Model One	1 Session (2 hours) Maximum – 20 participants
Creative Problem Solving and Decision Making	Critical thinking for Problem Solving Creative problem Solving Decision Making	Problem Solving Process Problem Identification Methods Creative Thinking Tools Decision Making Tools	Model Two	2 sessions (12 hours) Maximum – 15 participants
Effective Team Management	Supervision Skills for Strategic Managers Effective Management, Communication and Planning Maximizing Team Results Managing Remote Teams	The Key Elements of Collaborative Team-work Managing Conflict Communicating Negative News Planning and Monitoring Work Managing Virtual Teams	Model One	2 Sessions (3 hours i.e. 1.5hrs per session) Maximum – 20 participants
Adaptive Leadership	Tactical to Strategic Thinking Agility in Leadership Style	Characteristics of an Adaptive Leader Introspection – Being on the ‘Balcony’ and in the ‘Dance’ Moving between Leadership and Management Styles	Model One	1 Session (2 hours) Maximum – 20 participants
Coaching and Giving Feedback	Mentoring and Team Career Development	Preparing for Feedback Conversations Mind-set when Giving and Receiving Feedback Skills of Coaching and Giving Feedback Action Planning and Follow-up	Model Two	1 session (6 hours) Maximum – 15 participants

Training Methodology for Online Soft Skills Training Courses

Our delivery methodology will include:

Role Play Simulations
- Based on real-life scenarios participants face
- Role play scenarios will be simulated based on the challenges that the participants face on a regular basis
- All participants will be involved
- Feedback from the facilitator as well as peers will be used as learning tools
Interactive Discussions
Instructor Led Training / Group Coaching
Breakout Rooms