It is our recommendation that soft skills training should be outsourced because the effectiveness of the program is largely dependent on the experience and exposure of the trainer. It also brings in a fresh perspective and best practices that exist in the field. It is very expensive for companies to have trainers of this caliber on board.

Pramila Mathew, Training Consultant and Executive Coach of MMM Training Solutions, has her MBA from Weatherhead School of Management of Case Western Reserve, Ohio, USA. Weatherhead is ranked among the top 15 business schools in the country. Pramila also has done her Master’s and extensive post-Master’s work in Counseling Psychology. This enables her to effectively bridge the gap between human psychology and business – the abstract and the concrete. She is able to give tangibility (business concepts) to the intangible (human behaviour). In addition, Pramila has worked in the US for 17 years before she returned to her native land, India. This gives her great understanding of two of the most dominant work cultures in the world today.

Vikas Vinayachandran, Manager – Training and Business Development, has attained his MBA from Lancaster University Management School, Lancaster, United Kingdom. This Management School has been rated 4th in the UK and 28th in the world (Financial Times 2007) for its MBA program. He was the Assistant Manager of the Training department of Allsec Technologies, Chennai, India and has also worked as a training consultant with MSB, a Customer Service Consultancy in Berkshire, UK. Having close to 5 years of experience in Training and Development along with a highly rated management degree puts him in a position to understand the key role that Training plays in helping organizations achieve their business objectives. His experience of having worked with experienced managers from 24 different nationalities as part of his MBA, including the USA, UK, Germany, China, Malaysia and Pakistan, has given him an understanding of the nuances of working in a multi-cultural business environment. Having worked as a business and training consultant for UK based organizations like Network Rail, Advance Performance and MSB has given him an understanding of some of the best practices of business in the UK and how they can be applied in other global business environments.

All material is developed by Pramila and Vikas for MMM Training Solutions. (Please take a look at their profiles if you want to know more about them.) The material is customized after they have extensive discussions with the concerned people in the organizations. The assigned trainer then has to go through a boot camp where they are trained by either Pramila or Vikas on the material. Their education, work experience and exposure to the 3 most dominant business environments in the world make them a force to reckon with.

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