“When we are dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bustling with prejudices and motivated by pride and vanity.” – Dale Carnegie Executive Coaching is a privilege that only senior management of companies are privy to. Hence their ability to [...]
Archive for the ‘Communication’ Category
Is Communication Skills a part of Soft Skills Training?
May 16th, 2013
Pramila Mathew “Oh the comfort, the inexpressible comfort of feeling safe with a person, having neither to weigh thoughts nor measure words, but pouring them all right out, just as they are — chaff and grain together — certain that a faithful hand will take and sift them, keep what is worth keeping, and with the breath [...]
Presentation skills-A Vital Tool for Succeeding in Professional Life
May 9th, 2013
Pramila Mathew Presentation training has become an integral part of personality development courses, these days. Delivering presentations form a vital part of a business process and can never be deleted from the same. All kinds of professions require sharing knowledge and also keeping different teams well informed about the status of various kinds of projects that have [...]
Soft Skills Training is a Must for Enhancing Performance at Work
May 9th, 2013
Pramila Mathew Communication skills have become a vital component of every business, which is why corporations are laying a lot of emphasis on providing effective training all staff – from frontline to the highest level. Good communication skill in all aspects of business is a must. This fact has created a strong demand for soft skills training [...]
Telephone Etiquette in Problem Solving
April 29th, 2013
Pramila Mathew ” You can not solve a problem with the same mind that created it ” by Albert Einstein. Two issues that affect the problem solving capabilities of people are that they focus less on problem identification and more on problem solving and they do not think explore the problem from different angles. There is a [...]
Communication – A Leadership Competency
April 29th, 2013
Pramila Mathew In today’s marketplace, one’s upward mobility is dependent on one’s ability to present one’s thoughts with clarity, alacrity and impact. In short, one’s presentation skills are a key factor in career growth. The communication training conducted by MMM Training Solutions lays great emphasis on enhancing one’s presentation skills. The ability to understand the needs of [...]
Empathy – A necessary trait
August 26th, 2011
Pramila Mathew I heard a story yesterday that I wanted to share with the world. A group of salesmen were returning home after finalizing a multi-million dollar deal. The negotiations took longer than expected and they reached the airport without much time to spare. They grabbed their luggage and raced through the doors of the airport. [...]
Leadership… Pointing the way.
August 18th, 2010
Srilatha Raju Sandra stood up one more time and pat came the reply… this time louder than before, she was correct as always. “Oh Sandra… Oh Sandra, not again”, I groaned to myself. The trainer in me could not allow this to happen. Sandra was a participant in a customer service training session. She was a very [...]
Communication Starts With The Wonder Called Mother
May 8th, 2010
Pramila Mathew As the world celebrates Mother’s Day on the second Sunday of May every year, it is time we looked into what goes into the making of this symbol of pure love. As a resort to understanding what makes mothers special, I realized that an important aspect of motherhood is communication. Mothers teach children how to [...]
Avoiding Gaps In Communication – An Anecdote
May 7th, 2010
Pramila Mathew Here is a humorous story that throws light on effective communication skills: A man feared his wife could not hear as well as she used to and thought that she might need a hearing aid. Not quite sure how to approach her, he visited a doctor to discuss the problem. The doctor thought for a [...]

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