Pramila Mathew, (Owner and Founder of MMM Training Solutions) is a Training Consultant and Executive Coach. Pramila currently conducts senior management training programs and executive coaching for various large organizations. She is on the panel for McKinsey Consulting to provide Executive Coaching for their partners.
Pramila has her MBA from Weatherhead School of Management of Case Western Reserve, Ohio, USA and extensive post-masters work in Counseling Psychology from Heidelberg College, Ohio, USA. She has close to 20 years of work experience in Organizational Development, Change Management, Counseling Psychology, Training & Development and Executive Coaching.
Areas of Training expertise:
- Executive Leadership
- Change Management
- Senior Management Presentation Skills
- Time & Stress Management
- Executive Coaching and Mentoring
- Coaching and Mentoring
- Almost 20 years of experience in the field of Organizational Development and Change Management (of which Training is an integral part) enables Pramila to always approach Training and Development with awareness of the best practices in the today’s global marketplace
- Has completed her MBA from Weatherhead School of Management of Case Western Reserve, Ohio, USA ; Weatherhead is ranked among the top 15 business schools in the country
- Has been trained in Appreciative Inquiry by Dr. David Cooperrider, the author of the tool. This consulting tool leverages on the strengths of an organization rather than trying to fix the weaknesses
- Pramila also has done her Master’s and PhD work in Counseling Psychology; this enables her to effectively bridge the gap between human psychology and business – the abstract and the concrete. She is able to give tangibility (business concepts) to the intangible (human behaviour)
- Has worked in the US for 17 years before she returned to her native land, India; this gives her great understanding of two of the most dominant work cultures in the world today
- Conducts programs in various parts of the world
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For detailed CV |
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Executive Coach & Training Consultant
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MMM Training
Solutions |
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Plans, designs and implements numerous training programs:
- Conducts Executive Coaching for CEOs and VPs of multi-national companies
- Conducts Executive Coaching in groups for middle to senior level management of companies of various sizes and industries
- Conducts Leadership Programs for middle to senior level management of companies of various sizes and industries
- Conducts Training Needs Analysis for organizations, then architects a program that suits the needs and objective of this organization, after which creates the program and in some cases, conducts the training also
- Addresses large audiences – varying from corporate to colleges – in the area of ‘Motivation’ and ‘Overcoming Barriers to Achieve Phenomenal Success’
- Monitors all aspects of the business
Below is a list of some of the clients that Pramila has worked with in the past 4 years:
- ITC Infotech – Coached their senior management on Presentation Skills
- Caterpillar – conducted numerous programs for middle managers. The topics – Business Communication, Presentation Skills, Team Building, Personal Effectiveness, Creating High Work Standards, Delegation, Time Management, Conflict Resolution
- Dow Corning – Executive Coaching, Business Communication
- Standard Chartered (Scope International) – Leadership Coaching for middle managers
- Dun & Bradstreet - Executive Coaching, Business Communication, Team Building, Customer Service
- Syntel – Leadership Coaching for their Senior Management
- Reliance – Business Communication and Customer Service for their Business Consultants
- Chemoil - Business Communication, Team Building, Personal Effectiveness, Time Management, Conflict Resolution, Coaching and Mentoring for their senior management
- RR Donnelley – Executive Coaching, Presentation Skills
- Temenos - Business Communication, Team Building, Personal Effectiveness, Time Management, Conflict Resolution for their Business Consultants
- Sutherland – Created material for Microsoft process in the area of Customer Service and Communication and conducted Train the Trainer sessions for 12 of their trainers on the material
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EXPERIENCE |
11/2003 - 8/2006 |
Project Manager |
U.S.A & India |
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Project Manager
for Natural Health Centre |
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Planned and implemented the creation of an e-commerce
website containing 1400 products pertaining to
integrative medicine.
- Created business plan
- Located people with the apt talent
- Conducts market surveys for the products
on the internet
- Planned and implemented various e-marketing
strategies
- Handles the ongoing financial planning,
tracking and budgeting
- Interfaced with the customers to answer
product questions
- Organized seminars to present information
about the products
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EXPERIENCE |
1/2003 – 1/ 2004 |
Independent |
Toledo, OH |
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Organizational
Development Consultant at Harbor Behavioral Health
Care |
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Worked with the management team to create and develop the business infrastructure that was mandated by the business expansion and acquisition of new businesses.
Also involved in directly supervising and training the clinical staff.
Major Areas of Training:
- Conflict Resolution Skills
- Stress Management
- Counseling Techniques
- Negotiation Skills
- Change Management
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EXPERIENCE |
1/2002 – 1/2003 |
Independent |
Van Wert, OH |
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Organizational
Development Consultant at Westwood Behavioral Health |
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Worked with the management team to create new manuals, policies and procedures, clinical forms that adhere to the standards and fiscal policies that reflect the future goals of the agency. Also conducted numerous ‘Train the Trainer’ sessions.
Major Areas of Training:
- Conflict Resolution Skills
- Stress Management
- Counseling Techniques
- Negotiation Skills
- Change Management
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EXPERIENCE |
11/2000 - 4/2001 |
Right Management
& Assoc. |
Oakbrook, Chicago, IL |
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Organizational
Development Consultant |
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Worked with a team of 200 consultants from Deloitte & Touche to implement a common financial platform for 11 nuclear power plants that were brought together with the merger of Exelon Nuclear and PECO Electric. Conducted needs analysis and focus interviews, created training manuals, implemented and conducted the training, and organized the details of the follow-up HELP lines to ensure the effective assimilation of the new information. Worked with the company as an independent contractor.
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EXPERIENCE |
7/2000 -11/2001 |
Cap Gemini Ernst & Young |
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Organizational
Development Consultant |
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Worked only for a short time because of the upheaval caused due to the merger. However, received a great 3 week training in Paris in numerous areas of consulting. Moved on because I was hired to work with Gemini Consulting in the area of Organizational Development and Change Management but Gemini Consulting was dissolved during the merger.
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EXPERIENCE |
1/1994 - 9/2000 |
Benjamin Shain &
Assoc. |
Toledo, OH |
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Director of
Counseling Services & Business Development |
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Project lead for new business development. The objective was to increase the business volume by 200% over a 4-year period. This entailed conducting an industry analysis, market research and focus groups. Designed and implemented an effective marketing program within the budgetary constraints. The program included designing brochures, identifying the most effective media channels and meeting with potential referral sources.
The result was a 300% increase in referrals over a 4-year period - 100% greater than expected. Single-handedly planned, organized and implemented numerous seminars as part of the marketing initiative.
Managed the performance and activities of the clinical staff. Responsible for recruiting, hiring and retention of the clinical staff. Developed policies and procedures to enhance the effectiveness of the organization. Continually exceeded expectations of increase in business volume and profit by identifying ways of reducing expenses, striving to improve customer care and reducing staff turnover.
Developed and conducted coaching sessions for adults and children in high stress situations. The focus was on developing effective interpersonal, communication, negotiation and conflict resolution skills.
Major Areas of Training:
- Executive Coaching
- Interpersonal Communication
- Conflict Resolution Skills
- Stress Management
- Counseling Techniques
- Negotiation Skills
- Change Management
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EXPERIENCE |
2/1992 - 12/1993 |
Connecting Point |
Toledo, OH |
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Supervisor
of the Crisis Team |
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Supervised and managed the activities of the crisis team that responded to emergency calls that consisted of physically or sexually abused children, rape victims, suicide attempts and the like. Worked as part of the team to provide crisis intervention services. Designed and implemented training for staff aimed at increasing the effectiveness of the services. Redesigned the existing crisis intervention module to provide a more efficient response.
Developed new referral and response management system, which impacted the entire organization. The objective was to handle the referrals more effectively so that the response time could be lowered by 30% to ensure that proper care was being administered, reduce internal inefficiencies and increase customer care. Activities included creating better ways to identify the nature of the call, staff training and addressing change management issues within the organization. The result was an initial lowering of response time by 25% and after a year of the implementation the response time was further lowered by 10%.
Improved work quality as a member of the Quality Assurance Team. Was part of the Peer Review team. Created systems to ensure that the functioning of the agency met the standards and expectations of review boards like JACHO and ODADAS. Involved in recruiting, hiring, retention and training of staff.
Held workshops to train parents, teachers and social workers to improve their responses under crisis situations.
Major Areas of Training:
- Crisis Intervention Techniques
- Stress Management
- Interpersonal Communication
- Conflict Resolution Skills
- Counseling Techniques
- Negotiation Skills
- Change Management
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EXPERIENCE |
5/1991 - 8/1992 |
Swindle & Assoc. |
Bedford, MI |
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Therapist |
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Conducted family,
individual and group therapy |
EXPERIENCE |
6/1990 - 12/1992 |
Connecting Point |
Toledo, OH |
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Graduate Assistant |
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Assisted the professors
in conducting research and teaching classes. |
EDUCATION |
8/2000 |
Weatherhead School
of Management, Case Western Reserve |
US-OH-Cleveland |
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Master's Degree |
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Attained a Masters
in Business Administration with a GPA of 3.7. |
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8/1993 |
Heidelberg College |
US-OH-Tiffin |
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Professional
– Post Master’s work |
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Completed 36 semester
hours of PhD level work in Counseling Psychology
in order to attain the credits needed to obtain
a clinical license. |
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5/1991 |
University of Toledo |
US-OH-Toledo |
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Master's Degree |
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Attained a Masters
Degree in Education with emphasis in Counseling.
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5/1982 |
Women’s Christian
College |
India-Chennai |
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Bachelor's
Degree |
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Attained a Bachelors degree in Psychology. Stood among the top 10 in the state and was awarded full scholarship to a prestigious university for graduate education.
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