Soft Skills Training & Executive Coaching

Use our training material and watch your career as a soft skills trainer skyrocket!

Our soft skills training programs are 80% activities and 20% content. Our facilitator guide, participant guide and ppt presentation allows a trainer to conduct a training program with few short hours of preparation.

 

American Culture

Customer Service Despite popular beliefs to the contrary, the single greatest barrier to business success is the one erected by culture." - Edward T. Hall and Mildred Reed Hall, Hidden Differences.

It is imperative to take a non critical view of another culture in order to breakdown the perceptions, biases and popular beliefs. Sensitizing oneself to another culture holds the key to business success for today and the future, as has always been the case.

This courseware aims to fulfill these objectives and strives to provide an impartial, factual view of the American Culture. We believe this is important to ensure success in all cross cultural interactions thereby culminating in a successful, cohesive and mutually beneficial work & business environment.

Benefits:

After this training, one will be able to:

  • Understand what makes them tick
  • Understand what ticks them off
  • Understand what to say and what not to say.
  • Understand when to say it
  • Understand our perceptions and how to break it down
  • Understand what the American customer wants

price price