The Consulting Skills Training workshop is conducted
over 3 days. It is aimed at those who are responsible for relationship
management as well as identifying new business opportunities with
clients during all phases of a project. It is very beneficial
for people looking to enhance their management skills
as well as for consultant looking to improve their project
management capabilities.
The areas of focus in this Consulting Skills Training
program are:
-
Communication Skills: As a
participant, you take part in role plays and exercises that
simulate client conversations and data gathering interviews.
In order to do this effectively it is important to have good
communication skills – Verbal (Asking the right questions),
Understanding Body Language and Effectively Listening. Learning
these skills is the focus of this segment.
-
Time Management and Goal Setting:
For fulfillment and closure of a project with a focus on creating
work agreements, identifying ongoing issues and solutions, it
is imperative that you manage your time by effectively setting
goals. Many tools for Time Management, together with powerful
goal setting techniques, are taught in this segment.
-
Creative Problem Solving:
This is an integral part of project management as
the success of any project will depend on the way you creatively
handle the roadblocks that occur. Throughout this consultant
skills workshop you will be challenged to interact
and respond "in the moment". You will gain an increased
ability to identify and understand the bigger issues facing
your clients and lead your team to success.
-
Conflict Resolution: Conflict
is a part of all human relationships. Conflict is very useful
if handled right. It is an important part of learning and one’s
own development. The skills that are focused on in this segment
are:
a. Negotiation
b. Assertiveness
c. Persuasion
-
Team Management: The ability
of teams to perform at high levels and adapt quickly to escalating
demands largely determine a project’s success. In this
segment individuals learn how to improve their interpersonal
effectiveness, minimize conflict, and support, challenge, and
inspire their fellow team members.
This consultant skills training workshop develops
the following themes:
Dealing with clients
