Overview:
This training courseware on
Conflict Resolution Skills is designed
to increase competence in the areas of
assertive communication, positive
influencing skills, and conflict
resolution. The focus is on real-life
problems and challenges one faces in the workplace.
Through our training materials,
Soft Skills trainers will
be equipped to enable participant understanding
as to how they can increase their effectiveness
in getting things done - while building positive
working relationships and avoiding aggressive
or submissive behavior patterns.
Benefits:
