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Conflict Resolution Training

   


Our Conflict Resolution Training & Negotiation Training Program contain powerful conflict resolution techniques - negotiation, assertiveness and persuasion – and significantly help improve workplace conflict resolution.

Conflict is the result of people having differing needs, opinions, and expectations. The reality of conflict is that in any human relationship it is inevitable. More importantly, if handled well conflict provides a powerful avenue for significant growth. Hence developing good conflict resolution techniques is very important and essential.

Conflict resolution involves recognizing and managing the particular conflict. This is an essential part of building emotional intelligence, and nurturing relationships. Poorly handled conflict can affect both the employees and the clients thereby impacting the company’s bottom-line. To maintain your competitive advantage, you need the entire organization to focus on developing conflict resolution strategies to quickly and effectively resolve conflict, while building trust and commitment with clients and colleagues.

MMM Training Solutions Conflict Resolution Skills Training program provides techniques for individuals in an organization to resolve workplace conflict and build a common understanding and framework for working through challenging conflict situations. We have, after much research, decided to focus on the Win-Win Approach using the three critical skills of conflict resolution – Negotiation, Assertiveness and Persuasion. These skills will enable the participants to develop conflict resolution strategies for quickly and effectively recognizing, resolving and preventing conflict.

Below are listed some of the important components of the workshop:

Conflict Resolution Techniques:

  • WIN/WIN Approach
  • Managing Emotions
  • Negotiation Skills
  • Assertiveness Skills
  • Persuasive Skills
  • Outcomes:
    • Increased employee morale
    • Increased employee productivity
    • Increased employee communication
    • Increased customer satisfaction
    • Increased customer base
    • Increased profitability

Trainers! Are you looking Conflict Resolution Training Material?

We recommend that you preview our Conflict Resolution Training material that is now available to you at an affordable price through our website. It contains games, exercises and activities that have been time tested by us. You can conveniently avail of the readymade power point presentations, facilitator guide, participant guide and handouts for this purpose.

The topics covered in the Conflict Resolution Training material are: 

  • Understanding conflict
  • Persuasion
  • Negotiation

To purchase Conflict Resolution Training Material, or for further information, please

Trainers! Would you like to incorporate more activities into your Training Programs?

Our Training Objects focus on 4 areas – business cases, role plays, games and exercises. The fun-filled and thought-provoking activities stimulate learning and hold the audience captivated in a training program.

As qualified and seasoned trainers, we have been using these Training Objects in all our Training Programs. Hence we can guarantee their effectiveness to enhance learning and retention in adult learners.

We have numerous training objects that are relevant to various aspects of Conflict Resolution Training.

Each training object is priced affordably between $5 and $10 only.

 
to buy our training objects now!
 

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