Our BPO Training and ITES Training Programs focuses on a wide array of skills required to function productively in the present Indian environment of flourishing BPO companies and IT Enabled Services.
With the growth of the BPO and ITES sector in India, there has been a steep rise in the demands for training at the foundation and managerial levels. We recommend that BPO/ITES training in India be outsourced as the skills required, such as Language Training, Accent Neutralization, Customer Service and Cultural Orientation, are of a highly specialized nature and require experienced professionals to facilitate these sessions. If not handled in the right fashion the results could be detrimental to the professional growth of the trainee and the organization.
Momentum Training Solutions uses its extensive experience of working in and interacting with BPO/ITES organizations both in India and abroad. This experience has been translated into our training programs which combine experiential learning with theoretical concepts in order to enable trainees to enjoy their ‘learning journey’.
Read moreThe BPO training and ITES training program conducted by Momentum Training Solutions primarily cover the following areas:
Below are a few BPO/ITES organizations for whom we have conducted training:
The objective of this training program will be to help participants understand and use a neutral English accent that can be easily understood by people from various cultures across the globe. The methodology will include a combination of presentations, activities, assignments, evaluations, practice and feedback.
Our recommendation is for 40 hours of training
Momentum Training Solutions also conducts training programs in Soft Skills Training & Communication Skills Training that has proved to be extremely beneficial to corporate employees.
The training programs of Momentum Training Solutions encompass a wide range of skills that are an integral and necessary part of everyday business.
Read MoreOver these 10 years we have done work with numerous industries. For your easy reference, we have segregated the programs according to the various industries.
Read MoreUse our training material and watch your career as a soft skills trainer skyrocket! Our soft skills training programs are 80% activities and 20% content.
Read MoreMomentum Training Solutions determines the topics for our free articles based on the courses that we feel has the highest demand at this time.
Read MoreIn today's world EQ (Emotional Quotient) is more desirable than IQ (Intelligence Quotient). Emotional Quotient comprises of various traits, however, the most important of all is the ability to communicate effectively with others.
As the world celebrates Mother’s Day on the second Sunday of May every year, it is time we looked into what goes into the making of this symbol of pure love. As a resort to understanding what makes mothers special, I realized that an important aspect of motherhood is communication...
We have presentations of 18 soft skills programs that we conduct at Momentum Training Solutions that you can download for free. These presentations will help you to understand our experience and quality in the area of soft skills training...
Read More"When you educate a man, you liberate a man." – Dr. Benjamin Carson.
Dr. Carson, a distinguished man of science and healing, the Director of the Pediatric Neurosurgery Division at the John Hopkins Hospital in Baltimore, talks about political correctness and how it can muzzle an entire nation. What is the point of an education if we do not voice our opinions on important issues?