What Is Emotional Intelligence?

The term ‘Emotional Intelligence’ is the buzzword in almost all areas of management today. Why is it being used and what does it signify?

Emotional Intelligence, as quoted by Wikipedia, describes ‘the ability, capacity or skill to manage the emotions of oneself, of others and of groups.’ The term has been in use since 1985. But it was not until 1989 that the term gained widespread importance. The credit for popularizing the importance and impact of emotional intelligence skills goes to Daniel Goleman through his best selling book, Working With Emotional Intelligence.

Through his years of research and experience, Goleman argues that while Intelligence Quotient (IQ) is an indicator of how well an individual would do in his first year of college or work, it is Emotional Intelligence (EI) that would accurately predict the life-time success of an individual. This is because EI or EQ (Emotional Quotient) is a measure of one’s self awareness, the knowledge of one’s own abilities and limitations as well as a solid understanding of factors and situations that evoke emotion in one’s self and others. Equipped with this awareness, an individual can manage his own emotions and behaviors and understand and relate to other individuals and systems in a better manner.

EI is what sets leaders apart. Hence developing Emotional Intelligence can help an individual succeed in life, since it promotes positive thoughts and optimism. It helps organizations to develop and comprise of a team of well balanced individuals. We at MMM Training Solutions agree with Goleman’s arguement.

Emotional Intelligence leadership can be developed through conscious thought. Emotional Intelligence coaching is therefore a concept which has gained immense depth and significance in the present world.

I would be throwing more light upon the subject in my consequent blogs.