Is There A Difference Between Leadership Development & Training?

Is There A Difference Between Leadership Development & Training? I’m no expert in English grammar but I do recognize synonyms when I see them. What are synonyms? Synonyms are words that share the same meanings with other words. We can usually identify these when we come across them. But a lot of times we don’t. Within business circles for example we equivocate between Training & Development. But there are some fundamental differences between them that leadership programs don’t always focus on. And I want to make the case that Leadership Development is better. Here is my argument:

Training by nature is finite in its scope because it looks forward only a limited span of time. Development on the other hand looks far ahead into the future sometimes going beyond he career of the person. It is infinite in nature. Another aspect of leadership skill is to operate even under conditions that are not optimal. In that context, Training gives you just enough to put one in a comfort zone to do a job. But development is designed to intentionally get a person out of their comfort zone and be equipped for extenuating circumstances.

Training people may equip them with a set of standard guidelines to help them operate in controlled environments. In other words it helps them within a ‘box’. Development on the other hand equips them for greater things by liberating them from accepted norms or standards that might stifle creativity or innovativeness. And lastly regardless of the leadership style required, Training tends to focus on the role that the candidate plays while development focuses on the person himself or herself. It aims to hone their intrinsic skills and abilities for the greater good of becoming better at who they are instead of better at what they do.

Leadership Training programs are designed to equip employees with the right tools and resources necessary to not only do their jobs but also thrive in challenging working conditions. For more info on how companies do this, please refer to the following like:

http://www.businessweek.com/stories/2010-02-16/how-companies-develop-great-leadersbusinessweek-business-news-stock-market-and-financial-advice

The Failed Yogi – Leadership Lessons from Baba Ramdev’s failed Crusade

Why did Baba Ramdev fail, when Anna Hazare was super successful, in his crusade against black money though both opted to follow the path of fasting so strongly advocated by the Mahatma?

The Failed Yogi – Leadership Lessons from Baba Ramdev’s failed CrusadeWhat went wrong – This is a case study on Leadership. Ramdev’s craving for popularity is not new – he has his own TV channel Aastha that broadcasts his yoga initiatives 24/7. Anna’s fast gave him hopes of achieving super stardom in social activism. He miscalculated the effect of riding on the back of the Anna Aura – and how!! He gave up his fast once the realization that his call had lost its fizz and that it was not too great to die a loser hit him. Here’s where he went badly off the mark:

1. He did not have facts on the table – Just a good intention to get black money back into the country won’t work in this dark complex world – how much? Where? Whose? He had only vague answers when quizzed by the media. Beyond a generic estimate he could not prove even one of his allegations.

2. Over Ambitious – A classic case of biting off more than one can chew- did he not know that he was taking on a one billion nation that topped most of the world rankings on corruption and black money laundering?? And he was hoping to fix centuries of misappropriation in one week of fasting?? Uh??

3. Super Simplistic – This is what happens when you simplify an issue – Black money is a tricky and complex issue – too tricky to put your fingers into – If it is complex arm yourself accordingly. Can’t after all catch a crocodile with a rat trap can you?

4. Misusing Core Competence – Face it Ramdev – you are good at Yoga and very good at teaching to others – but people do not go to a yoga teacher when they have a tooth ache! He was trying a tooth extraction with a degree (?) in ayurveda. Perhaps he should consider enrolling for a course in politics now.

5. Lack of Flexibility & Adaptability – The government bent backwards to accommodate him – The Ramlila grounds, water, tents, electricity, security – they were willing to co-operate even further. What was the point in fasting then??

6. Undemocratic – Call to arms?? Are we the Taliban? No self respecting democracy would have allowed him to go any further. He shot himself in the leg with this one.

7. Poor Emotional Intelligence – First he cries and then he talks of creating an army complete with arms and ammunition. Public display of poor emotional intelligence definitely contributed to the dent in his image and drop in public support. Nobody expects a Leader to be whacky!!

8. Misuse of the tool of protest – Anna used this tool and it worked – he’s a Gandhian – in thought and in action. His simplicity worked for the people but for this island owning yogi it failed miserably. People rejected the lack of congruence in thought, action and reality.

9. Skeleton in his Backyard – Was he hoping to take on the industry moguls, the policy makers, the law enforcement agencies, the politicians and the regular aam aadmi when his own backyard was full of junk?? Make sure you have no skeletons buried before you attempt to dig out others’.

Leadership training can help you understand your core competencies by doing a self-analysis. It can help you focus on the areas that you are equipped to handle. All of us have certain core competencies and strengths. A good leader is somebody who capitalizes on his strengths and works in that direction to make a success of things.

Leadership Is All About Handling Adversities

Life is full of problems but what really matters is how we react to those problems. We have various options – to become hard and miserable or react positively to the various situations that life throws at us. Then, “What is leadership?” Leadership is all about handling life’s difficulties with courage and forbearance. Business leadership is being able to handle organisational problems with the right attitude.

“Giving people self confidence is by far the most important thing that I can do because then they will act.” – Jack Welch

Recently I read a thought-provoking story about a young woman who learnt a revolutionary lesson from a simple demonstration from her father. She was once complaining to her father that her life was full of problems and that she did not know how to handle them. Her father, who was a chef, listened to her patiently. He did not say a word to her but took her to the kitchen. There he took out some eggs, some potatoes and some coffee beans. He immersed them in separate bowls of boiling water. After a short while he asked her to touch all the three ingredients and share her observations. She noticed that the potatoes had become really soft, the eggs had become hard and the coffee had a rich aroma to it!

The potato, eggs and coffee beans had all faced the same problem– that of the boiling water. However, each one responded to the adversity differently. The potato went in hard but came out soft and weak, the egg was frail when it went in and emerged from the water harder than before. However, the ground coffee beans were different! After they were exposed to the boiling water, they created something positive about the experience – fresh, delicious coffee!

“Which one are you?”, asked the chef. ”Are you a potato, an egg, or a coffee bean?”

A leader should be like a coffee seed. When he faces problems he should see this as an opportunity to transform.

In life problems are only 10%, 90% is about how you handle these problems. In today’s fast-paced and ever-changing business environment, one should be able to develop leadership skills that enable one to adapt to uncertainties. Leadership qualities that help one to make predictable the unpredictable are critical in the 21st century.

Leadership training programs that help to develop the blind area and the unknown areas of the Johari Window are the programs that one should attend. It enables one to develop the untapped potential that helps to traverse unchartered territory.

Is Your Feedback Constructive?

Most managers would agree that one of the most challenging tasks for a manger is to give constructive feedback and ensure the team member take appropriate action. Effective solutions to such challenges are addressed in our Performance Appraisal Training and Leadership Training programs. The challenge is not so much in giving the feedback but in making it constructive. It is common to hear feedback that is vague and contradictory. For example: “Shyam you have put in a lot of work on this project, but I feel….” This is a classic feedback gaffe. While the first part of the sentence is an appreciation, the second part is a criticism. Feedback that uses ‘but’, ‘however’ and ‘although’ mostly evoke mixed feelings and spoils the chances of taking corrective actions. So, how does one really give constructive feedback?
“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.” – Frank A. Clark
Effective Leadership involves understanding why people resist critical feedback. It is then, lot easier to give constructive feedback. Neuroscientists have found that our brain is designed to resist negative feedback. Our brain acts as a defense mechanism and protects us from threats to our ego and self-esteem.
The main objective of performance appraisal is to help people grow and develop. So create an environment of discovery where people discover their areas of improvement. Here are few steps that can help you give constructive feedback, especially during performance appraisals.
Be in control of your own emotions. This will help in giving feedback that does not come across as a threat.
1. Prepare the recipient’s mind for feedback. It is important here to understand the science behind resistance to negative feedback. The amygdala, a very small part of the brain near the thalamus, hijacks the rational brain as it senses danger and triggers the fight, flight or freeze response. In order for the recipient not to perceive danger, it is important for the person to get the permission from the recipient to give the feedback. This prepares the mind to receive the information without being threatened.
2. Use the technique of feed-forward in your performance dialogue. Before giving feedback ask the recipient these questions:
1. What are your thoughts on how you handled the situation?
2. What did you do well?
3. What could you have done better?
Responding to questions help them overcome amygdala hijack and gets the pre-frontal neo-cortex, the thinking part of the brain, to respond. This ensures that they are now ready for feedback.
4. The feedback should focus only on the area that needs improvement and not on the person. Avoid judgmental language and display empathy with the body language and tone of voice that shows concern. It is important to avoid sarcasm while giving feedback.
5. End the feedback with a mutually agreed upon action plan. Here again, it is important to allow the recipient to design his own action plan as he/she has to own it and commit to the actions. The person giving feedback can ask questions that will enable the recipient to explore various options.
Managers will lead teams more adroitly only if they realize that an open mind is a must for receiving constructive feedback; the objective being, to create an opportunity for people to improve and grow.Understanding the brain science of constructive feedback will help people move seamlessly from a state of impasse to a state of insight. David Rock, in his article, ‘Managing with the Brain in Mind’ explains this with great thoroughness. Being insightful allows effective action planning. Implementing the action plan extensively, forms a habit. Giving constructive feedback is an integral part of our Leadership Training program to ensure their team cultivates productive habits.
For more such interesting articles please see the link below:

Empathy – A Necessary Trait

Shifting Limiting Mindsets – A Leadership Essential

Authenticity – A Leadership Essential

What It Takes To Develop The Leader In You

Of all the places I could have found examples, the TV show ‘Survivor’ displayed some good anecdotes of how an ordinary person can become a leader under the right circumstances and when left with no choice. Over the period of a few weeks, I saw a nervous, timid and docile contestant become a passionate and inspiring leader to the rest of his team. It demolished my perspective that leaders have to be born and not made. The task of bringing out the leader in you is precisely what leadership programs aim to do. In this article we will look at some common areas that they focus on.

Leadership Training Programs   are designed to identify, assess and harness the skills and talents of an employee in order to not only bring out the best in them but to be the catalyst in paving the way for future leaders as well.

  •  Self-Confidence – This is primarily what companies want to tap into. If a candidate has zero to low self-esteem, building that up to a point where he or she can be equipped to do more things can be very challenging and require a longer curve of training and investment. A healthy self-confidence or self-esteem is a great foundation to build upon other skills that anyone can rely upon.
  •  Emotional Intelligence – Another leadership skill that organizations are very interested in developing is ‘Emotional Intelligence’, a soft skill that is worth its weight in gold in the corporate arena. The ability to sense the pulse of oneself and the team that one is working with is a tremendous skill to have in working closely with people in the workplace environment. ‘One Simple Concept that will infuse your Leadership with Success’  is an article to help you let the leader in you emerge.
  •  Role Model – Any team is only as good as its own leader. Companies look to examine the character, values and ethic of a person to assess any possible leadership potential. A leader who can think right, lead right and serve right, can always be counted upon to be the right influence and inspiration for his or her team. While leadership style is often emphasized over anything else today, the intangible force of being a good leader over a charismatic one far outweighs any style aspect.

For more information on Leadership Training Programs, please refer to the following links:

What to look for in Future Leaders  

Essential Differences Between Leaders and Managers

What Should Leadership Training Focus On? 

Exemplification of Leadership

4 Effective Ways To Manage Your Time

We’ve all done it plenty of times in our lives. The complaints usually all sound the same – “If only there was more than 24 hours in a day”, “Where did all the time go?”, “Why does time fly when you’re trying to get something done” and the endless list continues. What is it about time that is so elusive? Why does it always seem like it moves slowly just when we want it to fly and flies when we want it to move slowly? It almost seems like it has a mind of its own! But we’re the ones with the minds.

Time Management Training programs are especially crucial for companies where every man-hour made or lost is directly proportional to money made or lost. The more efficiently a company manages it’s time through resources, systems or personnel, the more cost effectively the company operates by saving on time wasted. Hence it is one of our key programs for Managerial Training and Leadership Training.

Time Management, it turns out, is not really one of the unsolved mysteries of the Earth or rocket science that is beyond our comprehension. It takes some organizing and some discipline, the two key ‘ingredients’ to successfully manage your time. Lets look at how those aspects interplay with each other:

Goal Setting

This is the first step to begin with. To-Do lists are generally not very efficient because they only keep getting longer and after a while can get overwhelming. It is also important to set not only the ‘type’ of goals to achieve but the ‘number’ of goals that need to be done as well. Setting a goal of 5 things to do in an hour maybe more efficient than 20 things to do in the same hour. The more realistic the goals, the more achievable they are. ‘How does one manage time more effectively’  is a great article that gives you many simple, yet effective, techniques.

Prioritising

This goes hand in hand with goal setting. Some people attempt to just get ‘chunks’ of work done without prioritizing them according to importance. Consequently sometimes these are the very same people who just never seem to have time to do the things that actually matter. Prioritizing the goals that need to be achieved is the best way to maximize the efficiency of the limited time available.

Scheduling

Next it is important to actually put these priorities down on a schedule or calendar. Especially within a business context, there are often numerous tasks that may sometimes require our attention at the same time and having our priorities scheduled will help in allocating them into available slots through the workday.

Discipline

This is the rivet that holds every other piece of the time management structure together. If this isn’t managed, everything else mentioned above falls flat on its face. Once the system of goal setting, prioritizing and scheduling is setup, it takes a lot of hard work through diligence and discipline to keep the system running smoothly. This is often the area where most people falter. If discipline is maintained within our time management skills, we will discover rather quickly that time need not be our foe but can actually be our friend.

Here is a fun, albeit effective, way to manage one’s time.

 

What To Look For In Future Leaders

Leadership never operates in a vacuum. There are always leaders and then there are always leaders in the making. Companies operate and rely heavily on the wisdom, experience and tenacity that leaders bring to the table. And it doesn’t take rocket science to figure out that this trend must continue for the greater good of the company and all its employees. But spotting a candidate that is ‘leadership material’ and than investing and grooming him or her for such a role is easier said than done. This is primarily what Leadership Training are for – to train and equip managers in their respective departments with the right tools to help identify, assess and groom candidates that have the potential to be leaders in order to fill the void that their predecessors will someday leave. So what does this process look like? Here are three key questions that managers must ask themselves before they begin:

What To Look For In Future Leaders

• Does the candidate have the essential competencies to be a leader? In other words, does he have what it takes? It is important that this potential candidate have not only the qualifications or knowledge but also the fundamental understanding of key concepts, facts and dynamics as they exist within the business.

• Does the candidate have the commitment to be a leader? While it may be true that they have great ambition or desire to be a leader, are they prepared to put in the hard work, perseverance and durability to not only survive through tough times but in fact thrive in it? Leaders need to have the ability to ‘weather the storm’ when the going gets tough. This is a foundational aspect of leadership skills training.

• Lastly does the candidate have the character to not only be a good leader but even a better leader? Do they have the principles and values necessary to help them lead their team or company with honesty and integrity? And will this character stay consistent during times of stress or challenge? Character is ultimately the foundation upon which the leader must stand. This is crucial to organizational leadership.

Leadership Programs are constantly in the process of fine-tuning individuals with the skills necessary to identify and develop talent. For more info on how this is done, please refer to the following article:What It Takes To Be A Successful Business Leader

Leadership – Asking the Tough Questions

Leadership – Asking the tough questions

Being a leadership coach I often have the privilege to be in the presence of future leaders. There is one question that I ask in every session, “Who is the leader that you emulate?” I get answers like, Gandhi, Martin Luther King, Nelson Mandela and disappointingly………… Hitler. It happens session after session.

 

Regardless of how consistently it happens, it still saddens me to think that mankind can see something remarkable in a human like Hitler. It takes me a while to re-center myself but after I do, I ask a simple question, “Are you aware of how Hitler died?” There is a pregnant silence after which they say, “Suicide.”

 

Leadership is action, not position.” – Donald H. McGannon

 

After this awareness is created, the participants always reconsider their stance that Hitler is a leader to be emulated. I heave a sigh of relief; there is hope for mankind ………..

 

Being a leader is about asking the tough questions – it is not about providing the answers but it is about the asking the questions that stimulate thinking. It is about knowing that your opinions go through continuous change as you enhance your awareness and learning through your journey in life.

 

A leader’s role is to raise people’s aspirations for what they can become and to release their energies so they will try to get there. – David R. Gergen

 

Leadership Traits of The Legendary Leader William Wallace

Leadership is one of the most admirable traits in the long history of mankind. Almost every nation and era has seen the rise (and sometimes fall) of great leaders; men and women who changed history for the better, who made a dent in the universe, who irreversibly had a lasting impact on all mankind. In the great nation of Scotland, lived the 11th century legend of William Wallace, who though being an ordinary landowner at one time went on to become one of the leading persons in the revolutionary Wars of Scotland. Wallace’s remarkable tenure in the War was portrayed magnificently by Mel Gibson in the 1995 Academy Award winning movie, ‘Braveheart’. Although a historical depiction, the movie is full of enduring illustrations in leadership skills. For our purposes however, we will look at one of my most favourite scenes that exemplifies this.

Before an intimidating array of English forces, stand the Scottish army, weary, low-spirited and reluctant to fight the English for fear of loss and death. Wallace rides from atop the hill, blue war paint streaked across his face, with his eye on the English forces on the horizon. He faces the battered Scots and begins talking to them. Several features of his leadership skills emerge from this breathtaking dialogue which leadership can incorporate even today:

“If this is your army, why do you go?”

Wallace asks the forces what their purpose is amidst their identity as an army. This is a crucial first step in helping people see the bigger picture – who are they? What are they here for? What drives them? Before focusing on the objective at hand, he gets to the heart of their personhood. Leaders must first learn to get to the hearts of the people they lead.

“I see my countrymen as an army…here in defiance against tyranny”

To the bickering and skepticism of the Scots, Wallace reminds them of the significance of why they are really here. People, including employees within a company, can easily be intimidated or skeptical of the task ahead of them. It is then when leaders must remind them to stand strong, face down the challenges that stare them in the face and stand for something bigger than their fears. It is when the odds are against them that true leaders find the strength within themselves to lift everyone else up.

“They may take our lives but they will never take our freedom!”

Wallace reminds the Scots of what is on the line here – not their comforts, happiness or even their lives but their legacy, their destiny, their freedom. Leaders must always be ready to remind their followers of those things that are bigger than them or their challenges. There is more at stake than just a job, a paycheque or profits. There is integrity, effort and excellence. And when the day is long gone and the problems are far behind, one can rest in the fact that they gave it their all, for the greater good.

Leadership Training Program focus on developing such intangible qualities that help their managers and leaders, not only achieve their goals and targets, but strive to empower everyone around them to reach greater heights as well. Here is an article on 10 qualities of superior leaders: 10 Qualities of Superior Leaders   

For more information on Leadership Training Programs refer to this article : Is Intuition an Important Leadership Trait?

 

 

Effective Leadership & Power of Choice – Voting

As India votes in the Lok Sabha Elections 2014, here are some important lessons about the way we as leaders can choose to view critical life situations.

An incident that happened today reminded me of a key principle that should be a part of every Leadership Training Program. I was on my way to exercise my right to vote for the Lok Sabha elections this morning, I met the Garbage Collector of our colony. He was earlier than usual. My neighbor asked him “Why so early today?” He replied. “Well, I have to go and cast my vote. So, I am finishing my responsibilities as early as I can so that I can go and vote.”

It made me proud to hear this. Around me today democracy is alive. It is displayed by empowered people exercising their right to vote. From neighbours to friends to colleagues and even domestic help. Almost everyone I have met today seemed thrilled to vote.

This reminded me of the amazing ‘Power of Choice’. While circumstances are often not in our control, we can choose our responses to them.

With a vote, we have the power to choose our future leaders.  Similarly, we have the power to choose our responses in a given situation. We may get criticized. We have the power to choose to let it bog us down or learn from it. We will face challenges. We have the choice of letting it deter us, or turning them into opportunities for growth. We will have situations that cause anger. We have the power to choose between ‘being angry’ and ‘channeling that anger’ into productive energy.

One of the most amazing gifts that we have is that we can choose our mindset in any given situation. An interesting example of this happened very recently in a training session I conducted. The session was being held on a Saturday, which was normally a ‘day off’ for the participants. Their collective energy was very low, at the start of the session. Most of them wore a look on their face that said ‘I would rather be somewhere else’. I knew I had to do something different.

I said “We have a choice. We can choose to brood about all the things we would rather be doing today. Or, we can acknowledge that we are here for learning and choose to make this a day where we enjoy ourselves and the process of learning that we have been given the opportunity to embark on.” Immediately, I saw a smile on all their faces. They had recognized that there is an opportunity for choice in the situation. I then asked, “Who is ready to take this learning journey with me today?” Everyone sat upright and put their hands up. There was an immediate shift in energy in the room and the rest of the session went well.

This is something that we focus on in Leadership development programs. This could also be an interesting talking point for Leadership training in India.

The power to choose is a blessing. India fought for its freedom to allow for its citizens to have the freedom of choice. Martin Luther King fought for equal voting rights for Americans from varied ethnic backgrounds. This power is not to be taken lightly. It comes with responsibility. Research the candidates, read the political party’s manifesto and then cast your vote. When making a choice to vote, make it an informed choice. Let us make a choice to have Effective Leadership.

“Every election is determined by the people who show up.” – Larry J. Sabato