Is There A Difference Between Leadership Development & Training?

Is There A Difference Between Leadership Development & Training? I’m no expert in English grammar but I do recognize synonyms when I see them. What are synonyms? Synonyms are words that share the same meanings with other words. We can usually identify these when we come across them. But a lot of times we don’t. Within business circles for example we equivocate between Training & Development. But there are some fundamental differences between them that leadership programs don’t always focus on. And I want to make the case that Leadership Development is better. Here is my argument:

Training by nature is finite in its scope because it looks forward only a limited span of time. Development on the other hand looks far ahead into the future sometimes going beyond he career of the person. It is infinite in nature. Another aspect of leadership skill is to operate even under conditions that are not optimal. In that context, Training gives you just enough to put one in a comfort zone to do a job. But development is designed to intentionally get a person out of their comfort zone and be equipped for extenuating circumstances.

Training people may equip them with a set of standard guidelines to help them operate in controlled environments. In other words it helps them within a ‘box’. Development on the other hand equips them for greater things by liberating them from accepted norms or standards that might stifle creativity or innovativeness. And lastly regardless of the leadership style required, Training tends to focus on the role that the candidate plays while development focuses on the person himself or herself. It aims to hone their intrinsic skills and abilities for the greater good of becoming better at who they are instead of better at what they do.

Leadership Training programs are designed to equip employees with the right tools and resources necessary to not only do their jobs but also thrive in challenging working conditions. For more info on how companies do this, please refer to the following like:

http://www.businessweek.com/stories/2010-02-16/how-companies-develop-great-leadersbusinessweek-business-news-stock-market-and-financial-advice

The Failed Yogi – Leadership Lessons from Baba Ramdev’s failed Crusade

Why did Baba Ramdev fail, when Anna Hazare was super successful, in his crusade against black money though both opted to follow the path of fasting so strongly advocated by the Mahatma?

The Failed Yogi – Leadership Lessons from Baba Ramdev’s failed CrusadeWhat went wrong – This is a case study on Leadership. Ramdev’s craving for popularity is not new – he has his own TV channel Aastha that broadcasts his yoga initiatives 24/7. Anna’s fast gave him hopes of achieving super stardom in social activism. He miscalculated the effect of riding on the back of the Anna Aura – and how!! He gave up his fast once the realization that his call had lost its fizz and that it was not too great to die a loser hit him. Here’s where he went badly off the mark:

1. He did not have facts on the table – Just a good intention to get black money back into the country won’t work in this dark complex world – how much? Where? Whose? He had only vague answers when quizzed by the media. Beyond a generic estimate he could not prove even one of his allegations.

2. Over Ambitious – A classic case of biting off more than one can chew- did he not know that he was taking on a one billion nation that topped most of the world rankings on corruption and black money laundering?? And he was hoping to fix centuries of misappropriation in one week of fasting?? Uh??

3. Super Simplistic – This is what happens when you simplify an issue – Black money is a tricky and complex issue – too tricky to put your fingers into – If it is complex arm yourself accordingly. Can’t after all catch a crocodile with a rat trap can you?

4. Misusing Core Competence – Face it Ramdev – you are good at Yoga and very good at teaching to others – but people do not go to a yoga teacher when they have a tooth ache! He was trying a tooth extraction with a degree (?) in ayurveda. Perhaps he should consider enrolling for a course in politics now.

5. Lack of Flexibility & Adaptability – The government bent backwards to accommodate him – The Ramlila grounds, water, tents, electricity, security – they were willing to co-operate even further. What was the point in fasting then??

6. Undemocratic – Call to arms?? Are we the Taliban? No self respecting democracy would have allowed him to go any further. He shot himself in the leg with this one.

7. Poor Emotional Intelligence – First he cries and then he talks of creating an army complete with arms and ammunition. Public display of poor emotional intelligence definitely contributed to the dent in his image and drop in public support. Nobody expects a Leader to be whacky!!

8. Misuse of the tool of protest – Anna used this tool and it worked – he’s a Gandhian – in thought and in action. His simplicity worked for the people but for this island owning yogi it failed miserably. People rejected the lack of congruence in thought, action and reality.

9. Skeleton in his Backyard – Was he hoping to take on the industry moguls, the policy makers, the law enforcement agencies, the politicians and the regular aam aadmi when his own backyard was full of junk?? Make sure you have no skeletons buried before you attempt to dig out others’.

Leadership training can help you understand your core competencies by doing a self-analysis. It can help you focus on the areas that you are equipped to handle. All of us have certain core competencies and strengths. A good leader is somebody who capitalizes on his strengths and works in that direction to make a success of things.

The Importance of Training the Trainer

Shortly after I joined my new job as a Quality Control supervisor, I found myself in the unflattering and precarious position of having to train the person (lets call him C) who had been the trainer for the last 3 years. Until then C ruled the department with absolute totalitarianism and he always had the last word. It so happened that my boss who hired me thought I had a better eye for detail and placed me in charge of making decisions that once was C’s to make. The interesting chain of command in the department also created a situation where C, who was in charge of production, was now subject to my discretionary judgment as the head of quality control! Moreover I had to train the trainer on how to run production to meet my standards. Needless to say this did not go well with him! The Importance of Training the Trainer

Sometimes as a trainer one can come to the conclusion, and rightly so, that his or her skills are good enough that it qualifies them to pass on their accumulated wisdom to the next in line being trained. But the key component here is not so much the actuality of the fact but the attitude of the heart. Can one become such an expert that they are beyond learning? Are they so good at what they do that they should not be teachable enough to be taught anything new? Is their accumulated skill so superior that they cannot humble themselves to accumulate some more? Being a trainer requires first the attitude of a perpetual student – always seeking to know more, learn more, improve and excel. It entails at the outset, the need to constantly keep refining, honing or sharpening one’s skills, constantly looking to adapt and minimize flaws in methodology along the way.

Companies around the world have used Train the Trainer  programs for some time now. Their main goal is to continue to invest in the improving or enhancing of their trainers to better equip them for a diverse range of training scenarios. For more information on how companies do this refer to this article:

http://www.forbes.com/sites/joshbersin/2014/02/04/the-recovery-arrives-corporate-training-spend-skyrockets/

 

4 Effective Ways To Manage Your Time

We’ve all done it plenty of times in our lives. The complaints usually all sound the same – “If only there was more than 24 hours in a day”, “Where did all the time go?”, “Why does time fly when you’re trying to get something done” and the endless list continues. What is it about time that is so elusive? Why does it always seem like it moves slowly just when we want it to fly and flies when we want it to move slowly? It almost seems like it has a mind of its own! But we’re the ones with the minds.

Time Management Training programs are especially crucial for companies where every man-hour made or lost is directly proportional to money made or lost. The more efficiently a company manages it’s time through resources, systems or personnel, the more cost effectively the company operates by saving on time wasted. Hence it is one of our key programs for Managerial Training and Leadership Training.

Time Management, it turns out, is not really one of the unsolved mysteries of the Earth or rocket science that is beyond our comprehension. It takes some organizing and some discipline, the two key ‘ingredients’ to successfully manage your time. Lets look at how those aspects interplay with each other:

Goal Setting

This is the first step to begin with. To-Do lists are generally not very efficient because they only keep getting longer and after a while can get overwhelming. It is also important to set not only the ‘type’ of goals to achieve but the ‘number’ of goals that need to be done as well. Setting a goal of 5 things to do in an hour maybe more efficient than 20 things to do in the same hour. The more realistic the goals, the more achievable they are. ‘How does one manage time more effectively’  is a great article that gives you many simple, yet effective, techniques.

Prioritising

This goes hand in hand with goal setting. Some people attempt to just get ‘chunks’ of work done without prioritizing them according to importance. Consequently sometimes these are the very same people who just never seem to have time to do the things that actually matter. Prioritizing the goals that need to be achieved is the best way to maximize the efficiency of the limited time available.

Scheduling

Next it is important to actually put these priorities down on a schedule or calendar. Especially within a business context, there are often numerous tasks that may sometimes require our attention at the same time and having our priorities scheduled will help in allocating them into available slots through the workday.

Discipline

This is the rivet that holds every other piece of the time management structure together. If this isn’t managed, everything else mentioned above falls flat on its face. Once the system of goal setting, prioritizing and scheduling is setup, it takes a lot of hard work through diligence and discipline to keep the system running smoothly. This is often the area where most people falter. If discipline is maintained within our time management skills, we will discover rather quickly that time need not be our foe but can actually be our friend.

Here is a fun, albeit effective, way to manage one’s time.

 

Soft Skills Training Modules – Our Contribution to Trainers

We at MMM Training Solutions made a conscious decision to sell soft skills training materials in order to help trainers enhance their careers. All our modules are experiential and contain a minimum of six activities, games, role-plays or business case studies, as the topic demands. We permit our logo to be removed and our material to be edited. We also do not insist on a per candidate payment, for the use of our training material. Once you buy it from us, you can use it for a lifetime without any renewal charges. The material then can be modified by you, to create your own customized soft skills training curriculum proposal. How much better does it get?

Soft Skills Training Modules – Our Contribution to Trainers

This whole idea of selling training material was conceived from the overwhelming number of calls we received from trainers conducting soft skill training in Chennai and elsewhere, asking for help in the creation of training material.

“Give a man a fish, and you have fed him once. Teach him how to fish and you have fed him for a lifetime.” – Chinese axiom

The format of our training material is very simple yet powerful. We also sell various soft skills training modules that include role-plays, business case studies, and training games, individually, and cover an exhaustive list of soft skills. So as the trainer gets comfortable with creating his/her own training material, these training objects will come in handy in creating soft skills training curriculum proposals. This provides the assistance in second level of development of the capabilities of a soft skill trainer.

The numerous emails that we get from corporate trainers in Chennai and across the country that use our training materials are a testament to the impact that it has.

Recently I read an article in Business Insider paper that further authenticated the decision that we made. According to this article Patrick McConlogue, a 23-year old Manhattan-based programmer one day offers two options to Leo, a homeless man he sees on his way to work each day. The first option being, giving him $100 in cash the next day.And the second option, giving 3 Java script books along with a super cheap basic laptop the next day. If Leo chooses the second option, Patrick would offer to spend one-hour every week day teaching him to code.

Leo chose the second option and as per the article, for the last 4 weeks he has been learning from Patrick to code. They already are working on creating a new app related to Leo’s interest in global warming and climate change. Leo says he is happy Patrick gave him the second option because he is now able to do something about global warming and climate change that is close to his heart.

“Your big opportunity may be right where you are now.” – Napoleon Hill

Leadership Traits of The Legendary Leader William Wallace

Leadership is one of the most admirable traits in the long history of mankind. Almost every nation and era has seen the rise (and sometimes fall) of great leaders; men and women who changed history for the better, who made a dent in the universe, who irreversibly had a lasting impact on all mankind. In the great nation of Scotland, lived the 11th century legend of William Wallace, who though being an ordinary landowner at one time went on to become one of the leading persons in the revolutionary Wars of Scotland. Wallace’s remarkable tenure in the War was portrayed magnificently by Mel Gibson in the 1995 Academy Award winning movie, ‘Braveheart’. Although a historical depiction, the movie is full of enduring illustrations in leadership skills. For our purposes however, we will look at one of my most favourite scenes that exemplifies this.

Before an intimidating array of English forces, stand the Scottish army, weary, low-spirited and reluctant to fight the English for fear of loss and death. Wallace rides from atop the hill, blue war paint streaked across his face, with his eye on the English forces on the horizon. He faces the battered Scots and begins talking to them. Several features of his leadership skills emerge from this breathtaking dialogue which leadership can incorporate even today:

“If this is your army, why do you go?”

Wallace asks the forces what their purpose is amidst their identity as an army. This is a crucial first step in helping people see the bigger picture – who are they? What are they here for? What drives them? Before focusing on the objective at hand, he gets to the heart of their personhood. Leaders must first learn to get to the hearts of the people they lead.

“I see my countrymen as an army…here in defiance against tyranny”

To the bickering and skepticism of the Scots, Wallace reminds them of the significance of why they are really here. People, including employees within a company, can easily be intimidated or skeptical of the task ahead of them. It is then when leaders must remind them to stand strong, face down the challenges that stare them in the face and stand for something bigger than their fears. It is when the odds are against them that true leaders find the strength within themselves to lift everyone else up.

“They may take our lives but they will never take our freedom!”

Wallace reminds the Scots of what is on the line here – not their comforts, happiness or even their lives but their legacy, their destiny, their freedom. Leaders must always be ready to remind their followers of those things that are bigger than them or their challenges. There is more at stake than just a job, a paycheque or profits. There is integrity, effort and excellence. And when the day is long gone and the problems are far behind, one can rest in the fact that they gave it their all, for the greater good.

Leadership Training Program focus on developing such intangible qualities that help their managers and leaders, not only achieve their goals and targets, but strive to empower everyone around them to reach greater heights as well. Here is an article on 10 qualities of superior leaders: 10 Qualities of Superior Leaders   

For more information on Leadership Training Programs refer to this article : Is Intuition an Important Leadership Trait?

 

 

Top 5 Most Important Soft Skills Training for Companies

Top 5 Most Important Soft Skills Training for Companies
In an ideal world, every identified soft skills training need for companies, ought to be given equal priority. But with increasingly lean budgets allocated for training due to the economic challenges, a far cry from what the yester years offered, organizations across industries, barring few, are trying to bring down the number of soft skills training programs to be conducted in the coming financial year.

While, bringing down the number of programs may help cutting costs, leaving out key soft skills & behavioral training programs from the training calendar can be defeating the whole purpose of employee development. (To learn more about creating an effective training calendar please visit: STRATEGIES FOR CREATING AN EFFECTIVE TRAINING CALENDAR)

So, what are the top 5 Behavioural / Soft Skills Training Programs for corporate employees?

If you look at each training need objectively, it would be a near impossible task to pick the top 5. Having a broader perspective helps. Ask yourself what are those key behavioral skills that go a long way in ensuring employee productivity? My list is as follows (not necessarily in the order of priority)

Communication is a complex activity. Communication is considered effective only if the receiver comprehends the message in the way it was intended by the sender. The effectiveness of communication depends on usage of words, body language, tone of voice, sender’s and receiver’s perception of the topic of communication and the communication history between the sender and receiver. To address these complexities in communication and to ensure all employees work in cohesion towards achieving organizational objectives it is imperative that Communication Skills Training is part of your training calendar.

Most organizations have highly skilled employees and yet the desired business results are seldom achieved. The reason for this is that, these skilled employees either prefer working in silos or find it difficult to align personal goals to common goals of the team. Interpersonal effectiveness, ability to resolve conflict, ability to challenge and inspire fellow team members are few of the benefits of Team Building Training. In a nutshell, team building programs ensures synergy in team and propels them to achieve more.

Today’s business scenario has become extremely competitive. From an individual’s perspective, it is important that he or she has the necessary skill to present an idea or a plan effectively. This can help progress one’s career. Leaders with better presentation skill seem to enjoy more success and better followership. From an organization’s perspective, it is a known fact that, more often than not, it is not the superior product that sells but a superior presentation. That is the reason why many organizations across the globe spend huge amounts of money on Presentations Skills Training.

A team without a leader is like an army without a general. You are sure to expect chaos in such a situation. But even with Leaders on board, the changing times and the dynamic business climate necessitates Leaders to evolve. Also, Leadership Skill is not a skill limited to managers alone. Even individual contributors need to undergo Leadership Training program to develop the ability to influence stake holders.

Time is a valuable resource. We all acknowledge and know that time is money. Therefore, effective use of time results in higher employee productivity and business profits. Regular Time Management Training interventions to reinforce time management skills ensures employees remain productive.

Chances are, most of your employees have already undergone programs on these skill sets in the previous years. However, these are skills that can never be mastered with a one-time training. If these soft skills training programs are conducted on a yearly basis by effective soft skills trainers, the organization is bound to benefit exponentially.

Creativity and Innovation – A Leader’s Nightmare?

“Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate”
– Edward De Bono

Creativity and Innovation - A Leader’s Nightmare?Creativity and innovation are buzzwords in today’s business world and the need for Creative Thinking Skills Training is vital and pertinent. When we think of creativity, the names Steve Jobs and Bill Gates come to mind. These names often overwhelm people and creativity becomes a daunting task, as they feel incapable of reaching these levels.

“The world is but a canvas to the imagination.” — Henry David Thoreau

This picture is a manifestation of the quote. An everyday scene of two zebras grazing in the pasture triggered the photographer to take a picture that could be termed ‘innovative’, ‘creative’ and ‘thought-provoking’. The capability of the photographer to see the ‘unusual in the usual’ is what led to this photograph. This, in short, is the most desirable competency in a leader today.

There is an opportunity for embracing a new way of doing even the simplest things – how you give feedback, how you reach customers, how you position your products and so on. All things in this universe are reduced to a lower state with time. A wooden table starts to wear, humans lose energy and organs start to fail, roads have to be re-laid etc. The way a person did an activity at age 20 will have to be different when he does it at 50 and 80. How the roads were tarred 10 years ago is very different from how it is done today. In short, we are constantly innovating. Noticing the small innovations will build up the capability to embark upon bigger ones.

“The key question when we conduct leadership training isn’t “What fosters creativity?” But it is why in God’s name isn’t everyone creative? Where was the human potential lost? How was it crippled? I think therefore a good question might be not why do people create? But why do people not create or innovate? We have got to abandon that sense of amazement in the face of creativity, as if it were a miracle if anybody created anything.” — Abraham Maslow.

So if you are one of those who find yourself all at sea when it comes to creative thinking and left wondering how to improve creative thinking, it will help you to know that it is after all a skill that can be learnt. MMM Training Solutions offers programs on creative thinking skills that can just be the answer to your problem. Our creative thinking training programs helps you develop a disciplined approach to innovation, idea generation, concept development and strategy.

Simple Solutions to Complex Problems

Simple Solutions to Complex ProblemsThere’s a story I heard, it may be apocryphal, but even if it is, it serves my purpose in introducing my thought.

A huge U.S corporate giant built a new high rise headquarters. A month or so after the headquarters was fully occupied, the employees began to complain about the slowness of the elevators. Soon, the complaints were so rife that the management spoke to the architects of the building for a solution. The architects were asked if the elevators can be made to move faster or the size of elevators be increased. The architects were quick to respond saying it is possible to increase the size of elevators but it would involve months of work demolishing, extending and reconstructing around the elevators shafts. The noise and commotion surrounding such a task would be highly disruptive to all the employees.

The story goes on to say that the corporation did nothing to the elevator shafts. Instead, full length mirrors on every floor were placed beside the elevator doors and on the inside-walls of the elevators. The employees spent an extra few moments grooming themselves and looking at one another in the mirrors and the complaints faded.

My point is, almost every problem (not all) has a simple solution to it.  I concede that there are a few things that are not simple. For example rescuing people in a building that is engulfed in fire. It involves a lot of coordination, resources, courage and competency of a big team of rescue-workers. But fire-fighting is not a daily affair, or is it? Our day-to-day problems that we face at work or at home are, in reality, simple. Many a time we look for complex solutions when simple ones would be easy to find, easy to implement and appropriate to the problem. Here are few things I suggest that should help you in becoming better problem solvers.

  • The problem should be described in not more than 25 to 30 words
  • Ask simple questions – who, why, what, where, when, how
  • Expect simple answers
  • The solutions should be described in not more than 25 to 30 words and in 30 seconds or less.
  • If your solution is way too complex, please ask yourself if there is a simpler way.
  • Check if you made any unnecessary assumptions about the problem and allow lateral thinking to give you simple answers

 

Most problems can be solved if we use simple logical thinking. Our mind has the ability to search for simple answers to seemingly complex problems. Instead of getting lost in the details and complexity of the issue, let us stay focused on the most important part – the solution.

“You don’t drown by falling in water; you drown by staying in there” – Edwin Louis Cole

Handling Critical Situations Productively – A Leadership Essential

Handling Critical Situations Productively – A Leadership EssentialHandling critical situations is a leader’s responsibility. Critical situations are what are usually referred to as ‘stressful situations’. So one of the key areas of the development of a leader is to learn how to handle stress productively or else their capabilities as a leader will be greatly tested.

“You cannot run at full throttle when applying your mindset to all of the different things running through your head. Focusing is the key to manifesting your desires.” – Stephen Richards

Stress usually in the result of lack of time or competence. But of these two I think that time is most important as we can enhance our competence if we have the time. So let us look at some ways in which we can create more time in our day thus increasing our ability to enhance our stress management.

As with any change in our habits, we need to first shift mindsets or beliefs. Below are three common mindsets that come in our way of being more effective with our time;

  1. “Productivity is directly proportional to the amount of effort we put in.”
  2. “I am the only one who can do it right.”
  3. “This problem is urgent and needs to be attended right away.”

“The essence of self-discipline is to do the important thing rather than the urgent thing.” ― Barry Werner

Here are some effective ways to create more space in your day:

  1. Commit to leaving an hour early from work everyday and vehemently deny yourself the permission to carry work home on the weekends.
  2. Organize your paperwork in three piles:
    • Pile A: Contain items that are of indubitable importance and require your personal attention. Do not have more than 3 items in this category.
    • Pile B: Items that are important but do not need your immediate attention. From this pile sort out the ones that you can delegate. This could contribute to not only your time management but also to the learning of your subordinates.
    • Pile C: In this category are items that could contribute to your knowledge base or passion. Books, newspapers, magazines, TV programs etc. Ensure that you allocate time for this and diligently not allow spill over as this is the category that could make you stray.
  3. Ensure that you throw away everything that not important or urgent. Use the question asked by the legendary Alfred P. Sloan, Jr., ex. President and CEO of General Motors: “What is the worst that can happen if I throw this out?” to help you decide which ones you need to discard.
  4. Allocate half a day a week towards time to introspect. A new and fresh environment could give you the space to break out of the routines and tickle your innovation.

“You get to decide where your time goes. You can either spend it moving forward, or you can spend it putting out fires. You decide. And if you don’t decide, others will decide for you.” ― Tony Morgan

 Stress and TimeManagement Training is a part of our leadership development programs because of the immense impact it has on productivity. Contact us to know more about our leadership programs.