Communication is probably the most important of skill that humans are endowed with and need to improve upon in order to relate with his fellow beings. Communication can be of various forms – oral, written and non-verbal (physical), but all of which serve one purpose – the transmission of ideas and thoughts. Business communications also operate with the same fundamental principle except with the added facet of protocols and socially acceptable dynamics that need to be in place for a more professional form of communication.
Communication Skills Training is a fundamental part of equipping employees to become great communicators and leaders within their respective organizations.
Within businesses even, communication spans over various forms – emails, faxes, memos, notes, meetings, presentations are all conducted and handed with the express purpose of communication. Whatever the medium may be, there are some key elements to communication that are fundamental to the proper transmission of ideas. In this article we will focus on just one of these aspects – Clarity. This is probably the most important aspect for effective communication in business. ‘8 Ways to Improve your Communication Right Now’ tells you how stepwise which is easy to comprehend.
Whether one is writing an email or giving a presentation, the ultimate objective is to convey a message that is persuasive to the person on the receiving end of the message. This is the most effective of communication techniques. But this will not happen if the message is not clear in the first place. The onus is on the presenter or sender of the message to be clear in his or her transmission of the agenda. Ideas must be defined and extrapolated for clarity and presented in a simple and easy to understand manner. Vague or ambiguous words that may skew or distract from the core of the message must be avoided for the communication to be effective. When beginning an email or a lecture, begin with a clear and well-defined purpose. If you as the presenter do not know where you’re going with the correspondence, there is no way that the receiver is going to know where you’re going either. This is the key to improving communication.
Minimizing the body of the communication to its most core ideas or purpose keeps the correspondence lean and avoids any unnecessary language or ‘fluff’ that distracts from the main idea or objective of the message. This is the key to good communication skill.
For more information on Communication Skills Training, please refer to the following articles: