Soft Skills training development is currently the most rapidly growing and investing industry for corporate training in India right now. As India grows and begins to make a more global footprint and presence in the world today, companies are fast realizing the need to train their workforce to be relevant to the changing trends of corporate globalization. As a result, soft skill training in India has exploded. But exactly what are soft skills? And how does that actually affect the way we do our work and interact with our colleagues? After all, isn’t all that matters simply our academic credentials and/or work experience? Well, no it’s not that simple and here is why:
Of all the soft skill topics, this is the most cardinal skill that one needs to have. Eye contact, an attentive posture and non-verbal acknowledgement (affirming nods) go a long ways in communicating that you are paying attention to what is being said. It also attributes a sense of undivided attention that makes for an affluent conversation.
Developing relational equity with a colleague also goes a long way in honing one’s soft skills. Making sure to get good quality time with one’s peers goes a long ways in developing common ground and foundational trust that can be so crucial to a harmonious working relationship. Having relational equity is also tremendously useful when a conflict arises and a situation is created that requires tact and trouble-shooting skills for a healthy resolve and reconciliation.
Whenever possible, it also helps to take the lead on an issue and be the one to spearhead a project or task, or at least be willing to. This displays responsibility but also fosters an image of dependability that is encouraging to the company and peers included. It shows a general care for the greater good and a principled approach to taking ownership of a situation.
With the growing need in this area, there are numerous programs that train on how to develop soft skills. For more information on soft skill training from a company’s perspective, please refer to the following article – Top 5 Most Important Soft Skills Training for Companies