The land of colors, exotic silk sarees, wild tigers, incense sticks, curry spices, magnificent temples and bustling traffic. There is no other place on earth like it – India. This country has produced some of the world’s greatest talents in leading fields – sports, politics, business, etc. For all the wealth of intellect and leadership available in this nation of over a billion people, one would think that leadership training programs were just a formality in it’s corporate landscape. But surprisingly this is not the case.
A recent poll showed that the gap between the skilled/expertise group and upcoming qualified graduates from every field was increasing dramatically. The next generation, despite passing from their respective fields in flying colors and as state toppers, were ill-equipped to step into the daunting world of leadership in India. Numerous culprits are to blame for this – the educational system, which mostly does not encourage independent thinking, the socio-economic status that tends to pre-determine one’s success potential and the lack of attention to emotional intelligence that one is raised with from early on in their homes. These circumstances tend to cripple otherwise talented individuals with potential from possibly thriving in the arena of executive leadership.
Corporations today have tapped into this glaring deficiency and have taken the initiative to start up leadership programs that focus on reversing the very circumstantial factors that limit these individuals. The Indian talent pool is brimming with confidence and screaming to be tapped into. These programs focus on training candidates to think on their feet and out of the box, to take risks by being bold and encouraging them to break out of the introverted and passive trappings of culture. Our Emotional Intelligence training and soft skills training is done with the intent purpose of producing the next wave of leaders that this incredible country so desperately needs.
Below are some related blogs on Leadership:
I’ve been in a few meetings where I perceived very clearly that it wasn’t going well. The person I’m talking to is looking at me and even has a slight smile on their face. Shouldn’t that be sufficient evidence that I have their attention and they’re interested in what I have to say? Not really. While I might not have been an expert in communication skills, there were subconscious signals this person was sending me that told me they were not really engaged in this conversation even though it looked like they were. They were facially expressing that they were but their other gestures screamed otherwise.
So why is non-verbal communication important? Lets examine why:
Eye Contact: Even though this person was looking at me, I could tell he was distracted because his eyes were darting around and glancing at other people behind me. Eye contact is probably the most crucial aspect of non-verbal communication techniques. When we hold eye contact with the person we are talking or listening to, we communicate that we are genuinely interested in what they have to say.
Open Posture: This person also had their arms crossed over and seemed rather rigid. He was also tapping his foot sporadically as if he was itching to go somewhere. This is usually an indication that they are not really open to what I have to say and could be perceived as disagreement, disinterest and/or impatience. It is vitally important to maintain an ‘open posture’ (free arms/open chest/open palms) while talking to people to show that they have our attention and we are interested in listening even if we don’t necessarily agree with the content.
Facial Expression: When someone is disinterested in what is being said his or her expression usually tends to give it away. A smile could be forced but most of us can usually tell when that is the case. While listening to someone it is helpful to nod as they speak to show them that you acknowledge what they’re saying and respond emotionally according to the content (smile at something good or show more seriousness at something sober). Nothing displays disinterest than an impassive and emotionless expression. Communication Skills Training is an important aspect of equipping people with the right tools to be effective communicators in the workplace. For more information on how this is done, please refer to the following link: http://www.inc.com/articles/2000/03/18145.html
Below are some of our recent blogs on Communication Skills:
Ted Talks and The Art of Public Speaking
What Can Aladdin’s Genie Teach you on Communication Skills?
Soft Skills training development is currently the most rapidly growing and investing industry for corporate training in India right now. As India grows and begins to make a more global footprint and presence in the world today, companies are fast realizing the need to train their workforce to be relevant to the changing trends of corporate globalization. As a result, soft skill training in India has exploded. But exactly what are soft skills? And how does that actually affect the way we do our work and interact with our colleagues? After all, isn’t all that matters simply our academic credentials and/or work experience? Well, no it’s not that simple and here is why:
Of all the soft skill topics, this is the most cardinal skill that one needs to have. Eye contact, an attentive posture and non-verbal acknowledgement (affirming nods) go a long ways in communicating that you are paying attention to what is being said. It also attributes a sense of undivided attention that makes for an affluent conversation.
Developing relational equity with a colleague also goes a long way in honing one’s soft skills. Making sure to get good quality time with one’s peers goes a long ways in developing common ground and foundational trust that can be so crucial to a harmonious working relationship. Having relational equity is also tremendously useful when a conflict arises and a situation is created that requires tact and trouble-shooting skills for a healthy resolve and reconciliation.
Whenever possible, it also helps to take the lead on an issue and be the one to spearhead a project or task, or at least be willing to. This displays responsibility but also fosters an image of dependability that is encouraging to the company and peers included. It shows a general care for the greater good and a principled approach to taking ownership of a situation.
With the growing need in this area, there are numerous programs that train on how to develop soft skills. For more information on soft skill training from a company’s perspective, please refer to the following article – Top 5 Most Important Soft Skills Training for Companies