Assuming that Emotional Intelligence is directly linked to leadership, there are three questions that need to be answered:
• What is Emotional Intelligence?
• Why is it important?
• How can Emotional Intelligence Quotient be increased?
We looked at the answer to the first question in my previous article titled, What Is Emotional Intelligence? Let us now look at the answer to the second question.
Emotional Intelligence is a soft skill, and the good thing about it is that it can be increased with consistent effort. This is more the reason that it needs to be worked upon. Since it is not a fixed trait, we can continue to develop it as we learn from what we experience in all areas of life.
Take, for example, a group of senior managers applying for a top position. They might all have MBAs but what characteristic will make them stand apart as the most successful leader? It has been established that the following kind of people – those who display high EQ – make it to the top:
• Ability to create resonance with others
• Display of empathy
• Ability to inspire
• Awareness of one’s abilities and shortfalls and confidently managing these to their best ability
Research undertaken by eminent scientists and psychologists, Hay/McBer and Goleman, concluded that the two main reasons for executive failure are:
• Rigidity (unable to adapt or take on board feedback and learn)
• Poor relationships (alienating others)
This re-instates the importance of Emotional Intelligence in the present world. Further discussions on the subject would continue in my next blog update, where I would discuss the third question. Do visit next week for tips on how your Emotional Intelligence Quotient can be improved.
The term ‘Emotional Intelligence’ is the buzzword in almost all areas of management today. Why is it being used and what does it signify?
Emotional Intelligence, as quoted by Wikipedia, describes ‘the ability, capacity or skill to manage the emotions of oneself, of others and of groups.’ The term has been in use since 1985. But it was not until 1989 that the term gained widespread importance. The credit for popularizing the importance and impact of emotional intelligence skills goes to Daniel Goleman through his best selling book, Working With Emotional Intelligence.
Through his years of research and experience, Goleman argues that while Intelligence Quotient (IQ) is an indicator of how well an individual would do in his first year of college or work, it is Emotional Intelligence (EI) that would accurately predict the life-time success of an individual. This is because EI or EQ (Emotional Quotient) is a measure of one’s self awareness, the knowledge of one’s own abilities and limitations as well as a solid understanding of factors and situations that evoke emotion in one’s self and others. Equipped with this awareness, an individual can manage his own emotions and behaviors and understand and relate to other individuals and systems in a better manner.
EI is what sets leaders apart. Hence developing Emotional Intelligence can help an individual succeed in life, since it promotes positive thoughts and optimism. It helps organizations to develop and comprise of a team of well balanced individuals. We at MMM Training Solutions agree with Goleman’s arguement.
Emotional Intelligence leadership can be developed through conscious thought. Emotional Intelligence coaching is therefore a concept which has gained immense depth and significance in the present world.
I would be throwing more light upon the subject in my consequent blogs.