Road to Success for Leadership

The Road to Success

There are numerous values that are essential to achieving success. Over the next few months I will be addressing these values and asking some tough and controversial questions. These values are the focus in our soft skills training programs. The first value is Character. What is Character? This question is powerfully answered by two dynamic and influential people. “Character is the sum total of a person’s values, beliefs & personality. It is reflected in our behavior, in our actions. It needs to be preserved more than the richest jewel in the world.” – Shiv Khera I would like to ask a very provocative question (especially to my fellow Indians), “Does lack of punctuality reflect poor character?” In my opinion the answer to this question is a simple, “Yes.” The intense uptake of breath indicating surprise is audible to me. The reason for this response is that if you consider other people’s time to be as valuable as yours, you would never be late. So could this relate to your values and belief systems? I often say, “It is not the perception that you have of yourself that matters but the perception that other people have of you that is important.” I conduct leadership programs for people holding middle and upper management positions in multi-national companies. The above statement initially arouses disagreement but as it is processed in the group the participants start to see the wisdom. Let us now apply this to punctuality. If you are a project manager and you have been late the last three times for a meeting with your client who is paying a considerable amount of money for the project, what is the client going to think of you? Regardless of the fact that you have done a great job on the project, the client is going to question your dependability. Once this opinion is formed, it will be very difficult to change it. All your achievements will be measured against this yardstick. What a wasted opportunity! Character can only be achieved when we make the decision to be concerned about others more than we are about ourselves. This is not an easy life but it is worth the sacrifice. “Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved.” -Helen Adams Keller