Soft Skills Training, Team Building Training, Customer Service Training | MMMTS

Testimonials

"Amongst the many leadership gurus, advisors and consultants considered by Merit Group, MMM stood head and shoulders above their peers; MMM develops a deep and well rounded understanding of each and every manager before building and implementing programmes to develop and guide those individuals to fulfill their leadership potential."

- Cornelius, CEO, Merit Group

"I recently attended a session on leadership at SBI Conclave in Mumbai conducted by a trainer from MMM. It was a lifetime experience, touched everybody's heart. You are a true leader - a source of never ending inspiration. Keep this spirit up. Please start writing a book which will benefit millions."

- Nilesh, Branch Manager, SBI

"When I attended the program on leadership run by MMM, the sincerity and passion of the trainer provided me the desire to increase my self-awareness and self-belief. The feedback I received helped me to understand that I had the power to achieve what I set my mind on. I tried it and it worked incredibly!

- Rajeev R. Sharan,Quantitative Analyst-Financial Markets(FM), Standard Chartered Bank

Outbound Training:

"I forget what I hear, I remember what I see and I understand what I do." - Chinese Proverb In our Outbound Training, we use the invaluable concept of experiential learning – learning through experiencing the concept – and aim at consistently helping trainees gain immediate and powerful insight into their own and their team's work styles and behaviors. There is equal emphasis placed on 'outbound' as well as 'training'. Hence at the end of the program we ensure that the learning has been significant and easily transferable to everyday life.

Communication Skills Training

Effective business communication skills, arguably is the single most important skill that can take organizations to great heights. Exchange of ideas and information is vital for working as teams to reach organizational goals.

What is communication training?

Communication skills training focuses on numerous techniques that has an immediate impact on the efficacy. When communication breaks down, it has an immediate impact on the bottom line. Hence, this is a program that all corporates prioritize for employee development.

Leadership Training

There is ample evidence in the news and in recent articles that even some of the best and most venerable organizations are failing to adapt to change, implement their strategic plans successfully, or prepare for a more uncertain future. This deficiency is ultimately rooted in inadequate leadership development in organizations. We believe the turmoil we are currently observing has something to do with ineffective leadership competencies, and that if we don't change our current approach to leadership training, we will see even more of the same.

Customer Service Training

Our Customer Service Training focuses on the knowledge, skills and competencies required to ensure customer satisfaction in every customer interaction. With choices for every purchase decision growing by the day, the importance of customer service skills and the ability to retain customers have become absolute essentials for every organization. By applying the customer service skills learnt in our program, you will be able to exceed customer expectations and enjoy their loyalty. Hence this is a key program in our Sales Training.

Corporate Training

Corporate Training

Organizational capability is sustained by corporate training and other learning strategies. The article 'How Corporate Learning Drives Competitive Advantage' by Josh Bersin covers the benefits of very convincingly.

Below are the core services of MMM Training Solutions, which is a training consultancy:

1. Executive Coaching


2. Soft Skills Training


3. Leadership Training


4. E Learning Solutions


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